FSlogix Black Screen

Андрей Михалевский 3,201 Reputation points
2021-05-29T23:54:39.327+00:00

Hi. Sometimes at the logon a black screen and only restarting the terminal server helps.

100781-1.png

I see errors in the logs(Profile):

[02:24:43.277][tid:00000bc8.000014b4][ERROR:00000002] RegSetValue error (Couldn't find file.)
[02:24:43.277][tid:00000bc8.000014b4][ERROR:00000002] RegSetValue error (Couldn't find file.)
[02:24:43.277][tid:00000bc8.000014b4][INFO] Setting INetCache folder
[02:24:43.339][tid:00000bc8.000014b4][ERROR:80070002] SHSetKnownFolderPath error (Couldn't find file.)

Windows Server 2019.

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
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  1. Андрей Михалевский 3,201 Reputation points
    2021-06-04T04:14:25.19+00:00

    The file server has 2TB of free disk memory.

    Blockquote
    or Can you accept the workaround of restarting?

    Do you think this is normal? I cannot accept this.

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  2. Leila Kong 3,696 Reputation points
    2021-06-04T07:34:26.787+00:00

    Hello @Андрей Михалевский ,

    Thanks for your feedback.

    Please upload the fslogix logs on the problematic server under below path:
    %ProgramData%\FSLogix\Logs

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  3. Андрей Михалевский 3,201 Reputation points
    2021-06-04T07:59:20.69+00:00

    At the moment I have no actual logs. As soon as this mistake repeats, I will collect all the relevant information. Thank you very much for trying to help.


  4. Андрей Михалевский 3,201 Reputation points
    2021-06-07T09:24:32.283+00:00
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  5. Андрей Михалевский 3,201 Reputation points
    2021-06-07T15:46:53.277+00:00

    any news? I need help.

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