Use custom Type Projection if creating new queue

Artimes 346 Reputation points
2020-08-17T14:54:54.253+00:00

Hi there,

I created the following type projection: 

<TypeProjections>
 <TypeProjection ID="WorkItem.RelatedConfigItems" Accessibility="Public" Type="WorkItem!System.WorkItem">
 <Component Path="$Target/Path[Relationship='WorkItem!System.WorkItemRelatesToConfigItem']$" Alias="RelatedConfigItem" />
 <Component Path="$Target/Path[Relationship='WorkItem!System.WorkItemAboutConfigItem']$" Alias="AboutConfigItem" />
 </TypeProjection>
 </TypeProjections>

I can choose this type projection in the criteria menu if I create a view but I can't select it if I want to create a queue. It seems I can create the queue based on my custom TypeProjection only manualy, by editing the managemnetpack. Are there other options?

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
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Accepted answer
  1. Artimes 346 Reputation points
    2020-08-20T14:20:59.623+00:00

    It's not possible to build queues on System.WorkItem. I expect this is an intentional restriction by Microsoft not wanting you to build queues encompassing multiple work item classes.

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  1. Andreas Baumgarten 108.7K Reputation points MVP
    2020-08-19T16:23:36.23+00:00

    Even you as a member of the Administrators user role are not able to see the Work Items in the view based on the Type Projection?

    Regards
    Andreas

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