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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Hello,
when connecting remote desktop to join AzureVirtualDesktop VM, we get the error below.
How to fix this in the best way?
Thanks in advance.
Window Title]
Remote Desktop
[Content]
We've blocked the connection because the certificate in the connection information has expired. Either refresh your Workspace or contact Support for help.
[^] Hide details [OK]
[Expanded Information]
Error code: 0x1608
Extended error code: 0x0
Timestamp (UTC): 2022-03-04T07:00:50.267Z
Activity ID: 00000000-0000-0000-0000-000000000000
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Having the same issue this morning. A simple unsubscribe and resubscribe to the workspace solves it. Still not ideal. I push the latest MSRDC to our users via Intune. Hopefully Microsoft can let us know what else we can be doing proactively to get the cert up to date?
I forced reinstall of Windows Desktop client + redowload the rdpw file and i'm able to connect to azure vm now.
But I suppose is not the best way => And I wouldn't ask all users to do that
Other info:
region: west-europe
OS of vm: W10
Regards.
When using .rdpw files, you have to renew the file every 120 to 180 days.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 60%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Every time a user at my job gets that message (at least in my experiences), there is usually an update for Remote Desktop(if that is what you are using). I have them open MS Remote Desktop and in the top right, if there is an update, a green mark will show on the 3 dots. I have them click on that and run the update. Once it's finished, they can connect successfully.
Hope this helps.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
i tried above solution but that is not a permanent solution. user is getting "blocked the connection because the certificate in the connection information has expired" error message daily .
please suggest
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
To resolve this issue try:
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
What do you mean with refreshing the feeds
You can click these 3 dots and then click Refresh, you can also Unsubscribe and then re-subscribe using the same 3 dots.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
We've blocked the connection because the connection information was tampered with. Either refresh your Workspace or contact Support for help
NEW ERROR IN AVD CLIENT