AVD - blocked the connection because the certificate in the connection information has expired

Gennart, Tony 26 Reputation points
2022-03-04T08:22:25.187+00:00

Hello,
when connecting remote desktop to join AzureVirtualDesktop VM, we get the error below.
How to fix this in the best way?
Thanks in advance.

Window Title]
Remote Desktop

[Content]
We've blocked the connection because the certificate in the connection information has expired. Either refresh your Workspace or contact Support for help.

[^] Hide details [OK]

[Expanded Information]
Error code: 0x1608
Extended error code: 0x0
Timestamp (UTC): 2022-03-04T07:00:50.267Z
Activity ID: 00000000-0000-0000-0000-000000000000

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Alex B 0 Reputation points
    2023-06-13T14:25:49.8+00:00

    Have Microsoft ever replied for a fix to this? I'm having the same error for one user. I've refreshed the feed, unsubscribed/resubscribed. Uninstalled and reinstalled RemoteDesktop and still receiving this error.

    When connecting via the web (https://client.wvd.microsoft.com/arm/webclient/index.html) no errors.

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  2. Syed Samiullah Al Mashrur 0 Reputation points
    2024-01-16T19:58:33.83+00:00

    Can you check the Date & Time on the PC? I was facing the same issue, none of the solutions provided above worked.

    In my case the user's Date & Time was wrong and set to manual.

    I changed it to the correct D&T, and synced it with Windows Time server.

    And this fixed my issue.

    Go to Control Panel > Date and Time > Internet Time Select Change settings... Check: Synchronize with an Internet server, Select the time server: time.windows.com Select Update now Click OK, OK, and close out of the window Then just re-subscribe the feed, and try again. I was able to get the user log into their Azure VD this way.

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