164 questions with Microsoft Teams Phone tags

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0 answers

MS Teams Mobile-App crashes on iOS 18.1 after Add-In opening

Hello, we developed a Microsoft Teams Messaging Extension for Teams, the app is added public and published already. It is working fine on Windows MS Teams and Android MS Teams. Only issue is for iOS, after opening the Add-in in a Chat the app is…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,342 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-11-06T13:32:14.35+00:00
Philipp Neuberg 0 Reputation points
commented 2024-11-12T06:48:13.38+00:00
Robin Sheng-MSFT 3,765 Reputation points Microsoft Vendor
1 answer

I got a new phone cause old phone will not power up. But the authenticator keeps saying enter code that was sent to device. It's sending the code to device I can't use.

I got a new phone cause old phone will not power up. I received new phone today and trying to get tge authenticator up but the authenticator keeps saying enter code that was sent to device. It's sending the code to device I can't use.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,157 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,141 questions
asked 2024-11-06T17:29:38.24+00:00
Corey 5 Reputation points
commented 2024-11-11T15:48:18.07+00:00
Navya 12,405 Reputation points Microsoft Vendor
2 answers

How to setup account to learn and use Teams Admin Centre

Hi I notice you can not use your personal email to access the teams admin centre while taking the learning path... I can not use the work account as they have Team Admin which I can not access at this time. So to learn I need another way to take part in…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-11-06T12:02:31.2433333+00:00
Sauve 0 Reputation points
commented 2024-11-11T07:23:13.2966667+00:00
Nick Dahl 0 Reputation points
1 answer

Teams phone common area phone policy doesn't seem to affect the user it is applied to.

I currently have a teams phone common area phone policy applied to a user. When I sign into my Yealink MP54 it appears as though the policy is not applied correctly. The policy is supposed to make the phone have access to calls only and remove access to…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-11-06T17:14:25.8866667+00:00
TempStar 50 Reputation points
commented 2024-11-11T07:06:24.3266667+00:00
LiweiTian-MSFT 20,730 Reputation points Microsoft Vendor
1 answer

Teams calling issue

Hello    Please i need your help on this issue.   Since updating to the new version of Teams users cannot make calls by clicking a number on the CRM system. The users are licensed to make phone calls. Previously when a user clicked the number on the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-06-28T10:18:37.6833333+00:00
IniobongNkanga-8038 681 Reputation points
commented 2024-11-08T11:58:24.1233333+00:00
Leo Bal 0 Reputation points
0 answers

How to fetch the name of an app (teams) configured on the Microsoft Admin Center by a user.

I'm looking for assistance with retrieving the name of an app that is configured on the Microsoft Admin Center by a user. Could you please guide me on how to fetch this information?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,342 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-30T06:42:13.4466667+00:00
Sreelakshmi Gandla 0 Reputation points
commented 2024-11-04T13:38:47.71+00:00
Prasad-MSFT 6,886 Reputation points Microsoft Vendor
1 answer

Problem using Javascript to display browser pop-up when running the Microsoft Teams Personal app in a mobile environment

hi, I want to use Microsoft Teams' personal app on my mobile device. The personal app calls the existing webpage. This web page uses the window.open function to display a popup window. It works fine on iPhone, but not on Android. Does anyone know…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,342 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-11T05:44:32.8266667+00:00
seungkwan back 0 Reputation points
answered 2024-11-04T10:44:17.86+00:00
Nivedipa-MSFT 3,031 Reputation points Microsoft Vendor
1 answer

Can I retrieve call transcriptions that are not scheduled meetings?

In our company, we are looking into whether we can get call transcriptions from our customers who use the MS team phone feature - they are not calling tenants but instead external numbers to chase up invoices. I have seen a api endpoint Get Call…

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,283 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-21T14:01:00.8566667+00:00
Alice Bryer 0 Reputation points
commented 2024-10-28T01:10:39.93+00:00
Robin Sheng-MSFT 3,765 Reputation points Microsoft Vendor
3 answers

Outgoing Teams calls marked as spam -OUTGOING CALLS MARKED AS SPAM. (Not inbound)

Our outgoing Teams calls are being marked as spam. How can we configure our OUTGOING calls to not be seen as spam. People OUTSIDE of our organizations are seeing our calls as SPAM. We make a call to someone OUTSIDE of our organization and the people…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-15T16:06:49.3966667+00:00
Thomas Wills 0 Reputation points
answered 2024-10-24T14:16:33.0233333+00:00
Muriell Maza 0 Reputation points
1 answer

Can the admin change the location of where call transcriptions are saved?

For teams calls (as a VoIP) - transcripts are normally stored within the admins oneDrive - 1.) Is it possible for the admin to change the path of where these are saved ? 2.) Can admins set different paths for transcripts? i.e calls from department…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-22T14:05:17.5933333+00:00
Alice Bryer 0 Reputation points
edited an answer 2024-10-23T08:10:47.7666667+00:00
JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor
2 answers

Generating a wildcard certificate for direct routing used in an SBC

Greetings community, I have successfully set up an SBC to manage incoming and outgoing calls with Microsoft Teams using a single domain certificate. SIP options are functional, and calls proceed smoothly. However, I'm facing a challenge when attempting…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-01-23T16:37:21.9533333+00:00
Samuel Beaulieu 5 Reputation points
commented 2024-10-21T14:02:40.7866667+00:00
Samuel Beaulieu 5 Reputation points
1 answer

Teams calls marked as spam/scam

Our out going Teams phone calls are getting marked as spam by the recipients. Does anyone know how fix this? to fix this?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-15T16:02:28.2766667+00:00
Jerry Coine 0 Reputation points
commented 2024-10-21T09:27:01.5833333+00:00
JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor
1 answer

How can I get a missed call notification from a call queue in Teams phone?

We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-07-19T11:09:32.85+00:00
Wout Koopman 0 Reputation points
edited a comment 2024-10-17T12:35:29.4466667+00:00
Luis 1 Reputation point
5 answers

What is this recent chat of "Call Recorder Teams Prod"?

After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,342 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-07-02T23:13:24+00:00
Joseph 40 Reputation points
answered 2024-10-14T08:30:20.1+00:00
Thierry M. Vos 1 Reputation point
2 answers

Unable to sign in to Teams on Yealink phone (MP58)

Hello everyone I'm sorry if it's hard to understand as English is not my native language. I am currently using Teams Phone on a Yealink phone(MP58-WH), but since September I have been unable to sign in. The error details are as follows. "this device…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,207 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-10-04T06:23:28.2166667+00:00
IGS1944 0 Reputation points
commented 2024-10-11T03:13:47.8666667+00:00
Xenia-MSFT 2,670 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

how to make phone calls from Egypt to Saudi Arabia using Microsoft teams

I live in Egypt and work remotely in company in Saudi , My manager want me to do calls to Saudi numbers using Microsoft teams what is the steps to subscribe in this feature from a to z

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-09-25T09:53:25.7633333+00:00
Mohamed Hassan 20 Reputation points
commented 2024-09-26T09:09:12.88+00:00
Mohamed Hassan 20 Reputation points
2 answers

Common Area Phone issues

Hello I am trying to set up a CAP for use in our reception, however the device when logged in does not show the correct screen. Steps taken; Assinged a MS Teams Shared Device licence Added to the CAP policy we have Assigned a number Used an…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-09-23T17:00:15.35+00:00
Sam Molyneux 0 Reputation points
answered 2024-09-26T06:29:33.7766667+00:00
LiweiTian-MSFT 20,730 Reputation points Microsoft Vendor
0 answers

Missing call records for PSTN/Direct Route records

We are seeing call IDs in the PSTN/DR records that we can't find in the call data records. Does anyone else have this problem? All data obtained via MS Graph API.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,283 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,342 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-06-27T14:33:23.7966667+00:00
Brett le Roux 5 Reputation points
edited a comment 2024-09-21T15:53:39.82+00:00
Jim-Barry Behar 1 Reputation point
1 answer

Called Party Name not displaying on Teams Cleint - Direct Routing

Hi Folks, We have done Direct Routing of Teams with Avaya SBCE. Everything is working fine. But there are some cosmetic issues - When Teams client (windows, Android, iOS) is calling Avaya extension number, display is only showing the extension number…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,323 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-09-03T09:29:09.7+00:00
Arsalan Ali Zaidi 41 Reputation points
answered 2024-09-04T02:11:25.3433333+00:00
LiweiTian-MSFT 20,730 Reputation points Microsoft Vendor
1 answer

Adding a Moroccan phone number to Microsoft account

Is it possible to add a phone number with the country code +212 (Morocco) to a Microsoft account? When attempting to do so, I received a message saying that the country code was not supported and to use an email instead. Is there a solution to this…

Access
Access
A family of Microsoft relational database management systems designed for ease of use.
400 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
164 questions
asked 2024-08-29T09:26:12.68+00:00
MOHAMMED BOULOUD 0 Reputation points
commented 2024-09-03T01:27:10.3333333+00:00
JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor