150 questions with Microsoft Teams Phone tags

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2 answers

Teams Voice differentiate internal vs external call and route accordingly using a SIP gateway & registered devices

Following up on this link, I'm looking to engineer this solution for our corporate executive team. Can this solution be achieved if a SIP gateway was configured in the TAC and register physical devices to it? Then using a voice routing policy, route…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-04-16T15:22:41.78+00:00
Joe Calabria 41 Reputation points
commented 2024-04-22T01:20:35.87+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer

Teams outbound phone call shows up as spam on receiver's line

Teams outbound phone call shows up as spam on receiver's line

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-18T23:26:53.46+00:00
jim@cornerstonetechnologies.com 10 Reputation points
commented 2024-04-18T22:34:50.53+00:00
Mike E 0 Reputation points
1 answer

Teams Calls disconnect upon answering

Hello Please i need your help on this issue. For the last 3 days we have had dozens of Teams calls that disconnect the moment we answer them. The calls are not from the same number and when called back, We almost always get a pop-up message that the line…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-04-13T16:22:34.0233333+00:00
IniobongNkanga-8038 296 Reputation points
commented 2024-04-18T09:33:54.54+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
2 answers One of the answers was accepted by the question author.

you are not setup to use this calling feature

when dialing out I get an error stating "you are not setup to use this calling feature". I have a pay as you go calling plan and the Teams Essentials with Phone license. A phone number with emergency calling configured is also assigned to the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2023-09-16T18:48:14.8366667+00:00
jpcapone 1,376 Reputation points
commented 2024-04-17T11:34:10.2+00:00
Paul Carey 0 Reputation points
1 answer

How do i enrol my mobile device for accessing my work team

How do i enrol my mobile device for accessing my work team Currently it not allowing me to do the same

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-04-09T12:21:56.5366667+00:00
commented 2024-04-15T08:55:36.1366667+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer

How to use authenticator on new phone when all data removed from old phone?

I recently got a new phone and wiped out all the data from my old phone. I try to open my email on my new phone but the authenticator app doesn’t work. Is there any way that I can fix this?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-04-14T20:54:18.38+00:00
KRAVTSOV, Natalie 0 Reputation points
answered 2024-04-15T01:31:03.05+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer

My Phone is not accepting

My phone is not accepting emails. Can you people guide what to do?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
11,253 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
481 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
260 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-02-28T11:10:12.8733333+00:00
Aisha Mushtaq 0 Reputation points
commented 2024-04-04T06:47:25.6966667+00:00
Aisha Mushtaq 0 Reputation points
1 answer

Q.850, cause=79 Transport profile not recognized

The issue is, when a call is routed though SBC to teams, Microsoft is replying with an error message (which is seen on my SBC) as below: (Error screenshot attached.). I have also attached a reference screenshot of my transport TLS settings with sensitive…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,010 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-04-01T23:12:40.45+00:00
Ramesh S (CONVERGYS CORPORATION) 0 Reputation points Microsoft Vendor
edited the question 2024-04-03T17:08:02.0166667+00:00
Ramesh S (CONVERGYS CORPORATION) 0 Reputation points Microsoft Vendor
1 answer

Search for Teams Resource Account in New Teams

Scenario We use MS Teams and Landis Contact Center as a call center solution.  Our end users need the ability to transfer calls to different Landis Contact Center call queues.  To do this they search for the Teams Resource account associated with the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-15T18:59:32.32+00:00
igibason 35 Reputation points
commented 2024-03-29T13:41:29.7033333+00:00
igibason 35 Reputation points
1 answer

Microsoft Teams chat

Hello, I have one question for you. I don't know that is work or not But i just want to know. Now we created the teams chat group and add the all office department members for IT Help Desk issues. At that time, one of member from marketing dept(eg:) send…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,217 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Deployment Toolkit
Microsoft Deployment Toolkit
A collection of Microsoft tools and documentation for automating desktop and server deployment. Previously known as Microsoft Solution Accelerator for Business Desktop Deployment (BDD).
850 questions
Access Development
Access Development
Access: A family of Microsoft relational database management systems designed for ease of use.Development: The process of researching, productizing, and refining new or existing technologies.
849 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-15T07:10:29.1133333+00:00
IT Support 286 Reputation points
commented 2024-03-29T05:28:42.8433333+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer

Não consigo acesso ao Teams pelo smartphone

Nao consigo acessar o teams somente pelo celular. ja verifiquei com o departamento de t.i. da empresa foi feito reset e reinstalado e mesmo assim não consigo logar. Pelo app no computador logo normalmente somente pelo celular não consigo

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,010 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-25T15:33:47.8433333+00:00
Amanda Araujo Silva Cavalcante 0 Reputation points
answered 2024-03-26T08:16:02.07+00:00
Claudia Dos Santos Haz (CONCENTRIX CORPORATION) 935 Reputation points Microsoft Vendor
2 answers

Generating a wildcard certificate for direct routing used in an SBC

Greetings community, I have successfully set up an SBC to manage incoming and outgoing calls with Microsoft Teams using a single domain certificate. SIP options are functional, and calls proceed smoothly. However, I'm facing a challenge when attempting…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-01-23T16:37:21.9533333+00:00
Samuel Beaulieu 5 Reputation points
commented 2024-03-23T21:05:19.8366667+00:00
Rafael Defavori 0 Reputation points
0 answers

Microsoft's relationship with GoDaddy has put our nonprofit in email authentication limbo. How can management resolve this?

I can't be the only nonprofit rep that is having this problem with Microsoft Tech for Social Good. I asked to be transferred to Microsoft to set up the free accounts. Instead, I was told to wait two days before anyone at Microsoft responded.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,217 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,344 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,358 questions
asked 2024-03-21T17:34:37.56+00:00
56615659 0 Reputation points
commented 2024-03-22T02:25:13.72+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Does the Microsoft Teams Phone system's queue capacity (the maximum number of calls allowed to wait in the queue at a given time) depend on the number of SIP channels provided by the SIP trunk provider?

For example, if we have 120 SIP channels and 20 agents are actively on calls, would this mean a maximum of 100 calls can wait in the queue? I believe whether a call is waiting in queue or actively connected with an agent, it will occupy a SIP channel…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-01T15:03:37.6366667+00:00
Surykant Rodi 20 Reputation points
accepted 2024-03-19T09:40:41.1833333+00:00
Surykant Rodi 20 Reputation points
0 answers

What is <portal> in Get Cube of PowerBI Rest API endpoint?

I would like to get call details using PowerBI REST API as per the document available here. As per that I am trying the first method "Get Cube", however, the document doesn't mention any example on how to call it. Further, the URL provided here…

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
11,253 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-18T22:17:19.0133333+00:00
Rupen A 20 Reputation points
commented 2024-03-19T01:37:42.4666667+00:00
LiweiTian-MSFT 16,300 Reputation points Microsoft Vendor
1 answer

APIs for MS Team Phone

Hi All We want to do feasibility check, if we can use MS Teams Phone as dialer from Salesforce CRM e.g. We have a contact record in salesforce. There is a Contact number field on this record and beside the field we have button, when clicked, it should…

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,010 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-18T05:33:01.02+00:00
Parikshit 0 Reputation points
commented 2024-03-18T11:48:40.19+00:00
Parikshit 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Teams chat sending File Failed

Hi We can't send the file and message on microsoft teams chat file but it work one by one. why we can't send in group chat? It shows like that image.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,666 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-08T07:44:39.3866667+00:00
IT Support 286 Reputation points
accepted 2024-03-15T04:16:49.35+00:00
IT Support 286 Reputation points
1 answer

Poly CCX505

I connected one of these to Teams but it shows as a SIP device rather than a Teams phone. Which is important because we can not control the firmware version of SIP devices from Teams admin, unless I am missing something, but we can with Teams phones,…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2024-03-13T22:04:38.0866667+00:00
Daniel Kaliel 1,261 Reputation points
commented 2024-03-14T16:41:08.34+00:00
Daniel Kaliel 1,261 Reputation points
1 answer

Unhautorized Client cuando intento iniciar sesión en Teams en Android

No me deja iniciar sesión con mi correo de empresa en la aplicación Microsoft Teams desde Android. Me sale el siguiente error: unauthorized_client: The client does not exists or is not enabled for consumers. If you are the application developer,…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,010 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2023-12-13T09:04:06.5433333+00:00
Silviu Mark Ionut Ciutu Ilea 0 Reputation points
edited the question 2024-03-13T10:58:22.3566667+00:00
ChetanSharmamsft 1,026 Reputation points Microsoft Vendor
3 answers

Unable to create Caller ID Policy with Resource account

Hello wondering if someone in the Microsoft community can help us. We are trying to create a new Caller ID policy with a resource account in Teams Admin Centre/Teams powershell. We have tried various different options and still getting the same error…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,492 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
150 questions
asked 2023-12-12T13:30:47.5133333+00:00
Jack Summers 10 Reputation points
edited the question 2024-03-13T10:49:29.4066667+00:00
ChetanSharmamsft 1,026 Reputation points Microsoft Vendor