SupportTicketDetailsProperties Class

Definition

Describes the properties of a support ticket.

[System.ComponentModel.TypeConverter(typeof(Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetailsPropertiesTypeConverter))]
public class SupportTicketDetailsProperties : Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportTicketDetailsProperties
[<System.ComponentModel.TypeConverter(typeof(Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetailsPropertiesTypeConverter))>]
type SupportTicketDetailsProperties = class
    interface ISupportTicketDetailsProperties
    interface IJsonSerializable
Public Class SupportTicketDetailsProperties
Implements ISupportTicketDetailsProperties
Inheritance
SupportTicketDetailsProperties
Attributes
Implements

Constructors

SupportTicketDetailsProperties()

Creates an new SupportTicketDetailsProperties instance.

Properties

AdvancedDiagnosticConsent

Advanced diagnostic consent to be updated on the support ticket.

ContactDetailAdditionalEmailAddress

Additional email addresses listed will be copied on any correspondence about the support ticket.

ContactDetailCountry

Country of the user. This is the ISO 3166-1 alpha-3 code.

ContactDetailFirstName

First name.

ContactDetailLastName

Last name.

ContactDetailPhoneNumber

Phone number. This is required if preferred contact method is phone.

ContactDetailPreferredContactMethod

Preferred contact method.

ContactDetailPreferredSupportLanguage

Preferred language of support from Azure. Support languages vary based on the severity you choose for your support ticket. Learn more at Azure Severity and responsiveness. Use the standard language-country code. Valid values are 'en-us' for English, 'zh-hans' for Chinese, 'es-es' for Spanish, 'fr-fr' for French, 'ja-jp' for Japanese, 'ko-kr' for Korean, 'ru-ru' for Russian, 'pt-br' for Portuguese, 'it-it' for Italian, 'zh-tw' for Chinese and 'de-de' for German.

ContactDetailPreferredTimeZone

Time zone of the user. This is the name of the time zone from Microsoft Time Zone Index Values.

ContactDetailPrimaryEmailAddress

Primary email address.

CreatedDate

Time in UTC (ISO 8601 format) when the support ticket was created.

Description

Detailed description of the question or issue.

EnrollmentId

Enrollment Id associated with the support ticket.

FileWorkspaceName

File workspace name.

IsTemporaryTicket

This property indicates if support ticket is a temporary ticket.

ModifiedDate

Time in UTC (ISO 8601 format) when the support ticket was last modified.

ProblemClassificationDisplayName

Localized name of problem classification.

ProblemClassificationId

Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing.

ProblemScopingQuestion

Problem scoping questions associated with the support ticket.

ProblemStartTime

Time in UTC (ISO 8601 format) when the problem started.

QuotaTicketDetailQuotaChangeRequest

This property is required for providing the region and new quota limits.

QuotaTicketDetailQuotaChangeRequestSubType

Required for certain quota types when there is a sub type, such as Batch, for which you are requesting a quota increase.

QuotaTicketDetailQuotaChangeRequestVersion

Quota change request version.

Require24X7Response

Indicates if this requires a 24x7 response from Azure.

SecondaryConsent

This property indicates secondary consents for the support ticket

ServiceDisplayName

Localized name of the Azure service.

ServiceId

This is the resource Id of the Azure service resource associated with the support ticket.

ServiceLevelAgreementExpirationTime

Time in UTC (ISO 8601 format) when the service level agreement expires.

ServiceLevelAgreementSlaMinute

Service Level Agreement in minutes.

ServiceLevelAgreementStartTime

Time in UTC (ISO 8601 format) when the service level agreement starts.

Severity

A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency

  • Severe impact' level in the Azure portal is reserved only for our Premium customers.
Status

Status of the support ticket.

SupportEngineerEmailAddress

Email address of the Azure Support engineer assigned to the support ticket.

SupportPlanDisplayName

Support plan type associated with the support ticket.

SupportPlanId

Support plan id associated with the support ticket.

SupportPlanType

Support plan type associated with the support ticket.

SupportTicketId

System generated support ticket Id that is unique.

TechnicalTicketDetailResourceId

This is the resource Id of the Azure service resource (For example: A virtual machine resource or an HDInsight resource) for which the support ticket is created.

Title

Title of the support ticket.

Methods

DeserializeFromDictionary(IDictionary)

Deserializes a IDictionary into an instance of SupportTicketDetailsProperties.

DeserializeFromPSObject(PSObject)

Deserializes a PSObject into an instance of SupportTicketDetailsProperties.

FromJson(JsonNode)

Deserializes a JsonNode into an instance of Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportTicketDetailsProperties.

FromJsonString(String)

Creates a new instance of SupportTicketDetailsProperties, deserializing the content from a json string.

ToJson(JsonObject, SerializationMode)

Serializes this instance of SupportTicketDetailsProperties into a JsonNode.

ToJsonString()

Serializes this instance to a json string.

ToString()

Applies to