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Mar 31, 11 PM - Apr 2, 11 PM
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You can access Dynamics 365 Customer Insights - Data on the following URL: https://home.ci.ai.dynamics.com/.
The Home page guides you through the configuration process for key features and provides an overview of segments, measures, and enrichment data.
Use the left pane to navigate between different areas of Customer Insights - Data.
The Environment picker shows the environment you work in and lets you create or manage environments as an administrator.
The smiley face icon is the Feedback control. Select it to tell us about your experience. We're actively listening to your feedback and thank you in advance for letting us know what you like and how we can improve.
The Settings control, represented by a gear icon, lets you gather session details and configure global settings for your Microsoft 365 profile.
Help options, visualized with a question mark icon, provide contextual help links and other helpful resources.
Your profile picture opens the Account manager for your Microsoft 365 profile. Select My account to manage your personal settings.
This section contains cards that help you walk through the process of setting up your environment.
Segments shows groups of customers based on demographic, behavioral, or transactional attributes that you defined. Creating segments helps you to group your customer base and better target your business activities.
Business measures shows tiles with key performance indicators (KPIs) that you defined. For example, average likelihood of a customer to churn or the average online spend per customer.
Enrichments lists results of the enrichment runs that completed recently. Enrichments add information about your customer base. For example, by understanding the interests and brands that they have affinity for.
Events
Mar 31, 11 PM - Apr 2, 11 PM
The ultimate Microsoft Fabric, Power BI, SQL, and AI community-led event. March 31 to April 2, 2025.
Register today