Can't upgrade the LinkedInSalesNavigatorForUnifiedClient solution

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This article helps you resolve issues related to upgrading the LinkedInSalesNavigatorForUnifiedClient solution in Microsoft Dynamics 365 Sales.

Symptoms

You can't upgrade the LinkedInSalesNavigatorForUnifiedClient solution from version 1.x to 3.x.

Cause

This issue occurs due to existing dependencies associated with the solution. You can't update a solution that has dependencies.

Resolution

To resolve this issue, you must remove the existing dependencies for the LinkedInSalesNavigatorForUnifiedClient solution. Follow these steps:

  1. For the current LinkedInSalesNavigatorForUnifiedClient solution, remove the dependencies and uninstall the solution. For more information, see step 4 in Uninstall LinkedIn Sales Navigator.

  2. Uninstall the msdyn_LinkedInSalesNavigatorAnchor solution.

  3. After the solutions are successfully deleted, reinstall them. For more information, see Install and enable LinkedIn Sales Navigator.