Device and app actions in Windows App

Once you're connected to your devices and apps using Windows App, it's important to know how to use its features and configure settings. This article shows you how to perform certain actions on your devices and apps in Windows App, such as how to restart, rename, and see connection details. The actions you can take depends on what you're connecting to.

Prerequisites

Before you can configure display settings, you need:

  • Windows App installed on your local device, or access to Windows App in a web browser, with at least one device or app added. To learn more, see Get started with Windows App

Device actions

Select a tab for the platform you're using.

Here are the actions you can perform on devices and apps in Windows App in a web browser.

Inspect connection

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can inspect the connection a device has with its service to help troubleshoot issues you might be experiencing with the remote device. Inspecting the connection will:

  • Check that the device is ready to connect.
  • Check that the appropriate service is working properly.
  • Try to resolve any issues that are detected.

During an inspection, you can't connect to the device and it might restart. An inspection might take several minutes. To inspect the connection of a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to inspect, then select Inspect connection.

  3. In the Inspect connection dialog box, check the box to indicate you want to inspect the connection, then select Inspect connection.

Pin to

Applies to:

  • Azure Virtual Desktop
  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Microsoft Dev Box

You can pin devices and apps to the Windows App Favorites tab. To pin a device or app:

  1. Open Windows App, then select the Devices or App tab.

  2. Select the ellipses (...) on the card of the device or app you want to pin, then select Pin to...

  3. Select Favorite to pin the device or app on the Windows App Favorites tab.

  4. To unpin a device or app, repeat the steps, selecting Unfavorite again to uncheck it.

Rename

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can rename a device to make it easier for you to identify. When you rename a device, the new name is synchronized across all your local devices running Windows App. The device is only renamed in Windows App for you. It doesn't rename the device for administrators. To rename a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to rename, then select Rename.

  3. In the Rename dialog box, note the naming tips, type a new name for the device, then select Rename.

Reset

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Windows 365 Frontline in shared mode

If you're having trouble with a device, you can reset it. The Reset action will:

  • Reinstall Windows.
  • Remove personal files and apps.
  • Reset any changes you made to settings.
  • Remove any saved restore points

Caution

Resetting your device deletes all your files on the device. Before you reset a device, make sure you back up any important files that you want to keep to another storage location. The reset action is irreversible.

To reset a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to reset, then select Reset.

  3. In the Reset dialog box, check the box to indicate you want to reset the device, then select Reset.

Restart

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can restart your device from Windows App without having to connect to it. To restart a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to restart, then select Restart.

  3. In the Restart dialog box, confirm you want the device to restart by selecting Restart.

Restore

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

If you're having trouble with a device, you can restore a device to the exact state it was in at an earlier point in time.

Caution

Restoring your device deletes all your data (files and apps) that were saved between the date and time chosen and the present. Before restoring a device, make sure you back up any important files that you want to keep to another storage location. The restore action is irreversible.

To restore a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to restore, then select Restore.

  3. In the Restore dialog box, check the box to indicate you want to restore the device.

  4. In the Select a restore point drop-down list, select the date and time you want to restore your device to, then select Restore.

Settings

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Windows 365 Frontline in shared mode

To view and edit settings of a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to edit settings, then select Settings or Edit.

  3. To learn about the settings you can change, see the following articles:

Boot to Cloud PC

When using Windows App in a web browser, you can configure a Cloud PC to boot to the desktop or to a specific app. To configure a Cloud PC to boot to the desktop or to a specific app:

  1. Open Windows App in a web browser, then select the Devices tab.

  2. Select the ellipses (...) on the card of the Cloud PC you want to configure, then select Settings.

  3. In the Settings > Integrated experiences dialog box, for Boot to this Cloud PC, select Connect while signed in to device. This setting automatically connects you to the Cloud PC when you sign in to your local device.

View details

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Windows 365 Frontline in shared mode

You can view details about a device. Details include:

  • OS (operating system)
  • OS version
  • Device name (the hostname of the device your connecting to)
  • Name (the name of the device in Windows App)
  • License
  • Last sign-in (the date and time you last signed in to the device)

To view details of a device:

  1. Open Windows App, then select the Devices tab.

  2. Select the ellipses (...) on the card of the device you want to view, then select View details.

Learn more about how to use Windows App: