Frequently Asked Questions Updated

I have added information on 2003 to 2007 upgrade issues and database creation issues.

https://blogs.msdn.com/bcm/pages/frequently-asked-questions-business-contact-manager-for-outlook-2007.aspx

-Mukesh

Comments

  • Anonymous
    February 15, 2007
    BCM is the best thing to happen to my CRM efforts in my business so far, but I'm not seeing any discussion on programmatic access to the BCM database. I would to access User Defined fields in the BCM forms but I'm a little confused trying to navigate the SQL Server DB. Is there documentation on the database schema available so I can find my user data and add it to Windows Forms apps?Thanks!

  • Anonymous
    February 15, 2007
    BCM is built on Outlook platform. You can Outlook Object Model to access Business Contact Manager data. With Outlook OM, you can pretty much access all the data for all BCM items and perform CRUD (Create, Retrieve, Update, Delete) operations. BCM team published a developer guide that should provide you the information you need. You can find it at http://www.microsoft.com/downloads/details.aspx?familyid=5B847E87-5736-4511-A7DE-9D8DC91D7AE2&displaylang=en

  • Anonymous
    February 15, 2007
    If you want to programmatically access BCM data using SQL, BCM database has two public views. We recommend using these views to access BCM data. The developer guide has a chapter on how to do it.

  • Anonymous
    August 28, 2007
    The comment has been removed

  • Anonymous
    December 26, 2007
    Hi Greig,Can you try BCM on a profile which is not exchange configured?-Sateesh

  • Anonymous
    February 08, 2008
    I've been trying to track down a solution to a particular problem with BCM on Outlook 2007 for months, now; it appears fairly widespread and common, but so far, no solutions or comments (that I've found) from the BCM team.Frequently (and especially during online-offline transitions of BCM) BCM will render an Outlook reminder for EVERY account and contact in BCM.  I've seen this occur with BCM databases that have only two accounts, and I've seen it occur with databases that have 8,000 accounts + contacts.  It doesn't happen with every online-offline transition, and I haven't been able to pin it down on manual versus automatic online-offline transitions, or whether it also sometimes occurs with offline-online transitions.I'm doing most of my testing with Outlook 2007 SP1 with BCM SP1 against Exchange 2003 SP2.  The BCM MSSmallBusiness database I'm using most frequently is running on SQL 2005 and is linked to Office Accounting 2007, though I've seen this problem occur without that link as well.Is there any BCM team acknowledgment of this issue, or is there any additional information I can provide to help isolate and troubleshoot it to work towards a resolution?Thanks.-- Chad

  • Anonymous
    January 14, 2009
    The comment has been removed

  • Anonymous
    January 14, 2009
    Hi, Can you please explain your problem in a more detailed way? Where are you trying to check boxes and open files from? Thanks Vinit [MSFT]

  • Anonymous
    September 24, 2011
    We recently upgraded our BCM and I have lost an important feature. In my opportunities, I like to go to "Follow up, then Custom, then due date, and then I add a "Reminder". When a reminder became due, it would always pop up in my Reminders window. Now the only thing showing in my reminders window are items entered into calendar which are due. Do you know how I can get my opportunities reminders to show up in my Reminders Window?