Configuration Manager Cannot download Microsoft 365 Apps from 2/9 release

Michael Love 101 Reputation points
2021-02-10T21:35:31.127+00:00

We are running Config Manager 2010 and are getting an Error: Failed to download content id 17836855. Error: Invalid certificate signature.
This is not happening on the older release Microsoft 365 Apps Update.
This issue looks to be the exact same that was experienced last November/December and the "solution" was to Uninstall October 2020 Update KB4577668.
Then there was a hotfix that came out for Config Manager that resolved this.

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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Microsoft Configuration Manager
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Accepted answer
  1. Michael Love 101 Reputation points
    2021-02-17T18:02:51.107+00:00

    Good news. It looks like Microsoft released a new update for Microsoft 365 Apps Update Current Channel Version on 2/16. I was successfully able to download and deploy that 32bit and 64bit update.


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  1. Stefan Somogyi 6 Reputation points
    2021-02-11T09:54:02.613+00:00

    We run in the same Error with the Update "Microsoft 365 Apps Update - Current Channel Version 2101 for x86 based Edition (Build 13628.20380)". We are on SCCM 2006 5.00.9012.1056 with all Hotfixes installed.

    The following Updates where successfully downloaded:

    Microsoft 365 Apps Update - Semi-Annual Enterprise Channel Version 2008 for x86 based Edition (Build 13127.21216)
    Microsoft 365 Apps Update - Semi-Annual Enterprise Channel Version 2002 for x86 based Edition (Build 12527.21594)
    Microsoft 365 Apps Update - Semi-Annual Enterprise Channel (Preview) Version 2008 for x86 based Edition (Build 13127.21216)

    Only the Current Channel 2101 Update run into the error "Failed to download content id 16895265. Error: Invalid certificate signature"

    In the PatchDownloader.log I see this errors:

    Download http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/office/data/16.0.13628.20380/i320.c2rx to C:\Users{UserID}\AppData\Local\Temp\CABFEDB.tmp.c2rx returns 0
    Using machine settings for CRL checking.
    Cert revocation check is disabled so cert revocation list will not be checked.
    To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation
    Verifying file trust C:\Users{UserID}\AppData\Local\Temp\CABFEDB.tmp.c2rx
    Authentication of file C:\Users{UserID}\AppData\Local\Temp\CABFEDB.tmp.c2rx failed, error 0x800b0004
    ERROR: DownloadUpdateContent() failed with hr=0x80073633

    1 person found this answer helpful.
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  2. Simon Ren-MSFT 35,311 Reputation points Microsoft Vendor
    2021-02-11T08:45:29.797+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    1.If possible, please install the latest hotfix of SCCM 2010 to have a try.

    2.Please check the PatchDownloader.log to see if there is any further information. This log will record details about the process of downloading software updates from the update source to the download destination on the site server.

    Thanks for your time.

    Best regards,
    Simon


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  3. Palle Falkenberg 1 Reputation point
    2021-02-11T13:28:00.947+00:00

    We are seeing the same error - running SCCM 2006 with all updates

    Trying to run the ADR with: Microsoft 365 Apps Update - Current Channel Version 2101 for x86 based Edition (Build 13628.20380)

    Same error : failed to download content id error invalid certificate signature

    Same problem as last October

    0 comments No comments

  4. KwintenC 1 Reputation point
    2021-02-15T07:37:19.723+00:00

    Here exactly the same problem with the ADR containing Microsoft 365 Apps Update - Current Channel Version 2101 for x86 based Edition (Build 13628.20380)
    Running MECM 2006 with the latest hotfixes applied.

    Verifying file trust C:\Windows\TEMP\CAB5099.tmp.c2rx
    Authentication of file C:\Windows\TEMP\CAB5099.tmp.c2rx failed, error 0x800b0004
    ERROR: DownloadUpdateContent() failed with hr=0x80073633


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