Developer Subscription: Unable to use phone issue

Geeb 116 Reputation points
2021-10-08T12:49:42.623+00:00

I am attempting to subscribe to an Developer tenant (https://developer.microsoft.com/), but when I am prompted to enter my phone number to get an SMS text, it gives me this error:

"We're unable to send the code to that number. Please provide a valid cell phone number and try again. MS-CorrelationId: 24293d63-b93d-44c1-b2c1-83978132fb5d"

The phone number is valid and works just fine with other products and services that require SMS/MFA texts.

What is the issue?

Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
605 questions

31 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anh Nguyen 6 Reputation points
    2022-09-15T06:26:07.467+00:00

    Hi all, i found a solution. it involves entering the country code. you need to press enter after selecting the country code. Try and give feedback!

    1 person found this answer helpful.
    0 comments
  2. Sébastien Déchène 6 Reputation points
    2022-09-23T11:58:59.083+00:00

    Ok it is solve for me now, If you have already open a dev subscription in a past you can not open a new with the same phone number.

    Thanks

    1 person found this answer helpful.
    0 comments
  3. Tushar Sharma 1 Reputation point
    2022-08-26T15:14:10.513+00:00

    Getting same issue. @André Moura Maia @Luis Renteria @Mujtaba Kathjoo any success?

  4. Ankit Srivastava 41 Reputation points
    2022-08-29T11:55:53.057+00:00

    Facing same issue , anyone got the solution?

  5. Nikhar Patel 1 Reputation point
    2022-09-02T12:06:44.423+00:00

    seems like they are doing this intentionally