
HTTPS working on LAN but not working from WAN
have a new vm configured with IIS using port 443. I have a valid ssl cert in place and everything works on our lan but when trying to access from WAN there is no response from the server like the port is closed. Our second vm which we want to retire is…

Scheduled Send greyed out
Hi All One of my user is using Outlook for Mac. The 'Scheduled Send' button is greyed out in Outlook for Mac, but there is no issue in OWA. Please guide me on how to enable this feature in Outlook for Mac. The user is using the latest version of Office
Navigating SharePoint/Teams Documents with Mac Finder
I most frequently use the Finder on my Mac to access my files stored in SharePoint/Teams, and I'm struggling to set up navigation that works properly. I have a Teams channel that is set to private to chat and share files among just the 4 leaders of our…
Table numbers not visible when trying to create Cross-reference in Word for Mac
I've created some tables in my document that i know want to reference in the text, but i click on Cross-reference the dialogu box doesn't show the table numbers. It jsut has "Table" and then whatever the caption on the table is. The tables…
Office Home & Student 2019 Activation Issue
I hope this message finds you well. I purchased Office Home & Student 2019 (for my Mac) a few years back. I installed it yesterday through my Microsoft account (the available package I installed is…
Outlook stopped working on Macbook
Microsoft personal account stopped working and am receiving error code Correlation Id: fe13de70-18fa-f142-b19c-7f7dc2839dc1 Timestamp: 2023-12-31T01:14:54.000Z DPTI: 4c0a3a2ea1e76ca9f9fde47258641f86acca1f60c62cfae32f37ae1f13f695e9 Error Tag:…
Word opening up square document instead of 8.5 x 11
I am using Word for Mac version 16.39, 2020. All of a sudden, Word opens my documents as squares and the cursor is way at the top, yet my settings show the normal 8.5x11 with one inch margins. I would like to go back to the traditional Print View as…
How to fix Microsoft Remote Desktop giving RDP error when trying to add Workspace on Mac
Trying to add a Workspace on a client's Mac machine to access software through rd web client and keep getting this right after credentials are entered. There are two accounts on the machine and both give this error. It happens immediately. The website…

How to stop error message that keeps popping up?
Hello, I am on Mac (Sonoma 14.2.1) and using the latest version of the Outlook app. Since a few days, an error message keeps popping up even when I closed it a few times already. This is the message error : Correlation Id:…
Mac for Excel cannot access or save shared documents Version 16.86 (24060916)
I'm running Office for Mac Version 16.86 (24060916). I have excel spreadsheets and worked docs that are stored in a file on Teams. I can neither directly open, share, merge or update any of these files from my stand alone office suit running on my Mac. I…
how to turn off "grant access" windows when I open docs in MS word for mac?
Every time I try to open a document in MS Word for Mac, I get a Grant access window in which I have to click on grant access. How do I turn this off? I haven't recently updated my OS software.
Convert Equations to Vector/EPS or (high res) PNG
Hi, Many of our clients use Word to create content a large part of this content consists of equations. However, these equations are in a format that cannot be exported / imported in other applications. We design the content of our clients in…
How can I change the bookable time in the calendar
Hi I have set up a booking page and I added the week when the attendance can book 1:1 session. It is a week in September. However the booking page give option in August instead of just giving availabilities in September . All Staff members have added…
No Option for a 2 Week (or more) Reminder
I'm using the Outlook app for Mac and there is no option to set a 2 week reminder for events on my calendar. Is there a way to force this? My coworker using a PC is able to type in a custom reminder time for any event, but I'm limited to the few options…
Files opened through Sharepoint or opened through a onedrive shortcut constantly prompt to grant access.
As title states have a user that is complaining about constantly being asked to grant access to open files from sharepoint and onedrive. Initially fixed when i reinstalled onedrive but came back after a week Is there a way on mac to grant access to the…
How do I stop the autotext replacement of [Firstname] with [Firstname Lastname], Outlook for Mac?
I am using Microsoft Outlook for Mac v16.83.3 When I am composing an email if I type my firstname and hit Enter it is replaced with firstname lastname. How do I switch this off?
How to download and install Office 2019 on MacBook by using existing key for Win11
Hi, I have the product key for Office 2019 Professional plus for Windows that has been used on my old Win 11 laptop. Now I have a MacBook and want to use the same key for setting up the Office 2019. I don't see the package on my MS Account, I can't find…
When I try to save calendar item as a file I get error "Unable to save calendar event to disk"
When I try to save calendar item (File > save as) I get error "Unable to save calendar event to disk" In Outlook on Mac. Open Calendar Open calendar item > File > Save As.... Provide a location and file name. Click Save. Error…
Notifications
Hi All, Many of my Mac users are facing issues after upgrading to the latest version of Teams. Users say that they are not receiving notifications. I have told them to follow the steps below, but the issue persists: Please guide me. Go to System…
Timezone sync
Hi All One of my user uses Outlook for MAC. users location in office365 is united states. The time zone on Microsoft teams is not syncing with the users location. Time zone is correct on users machine. Please guide me how to sync time on Teams.