848 questions with Azure Communication Services tags

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1 answer

ACS check if anyone is on call or if the meeting has started

I am using Azure Communication Services (ACS) to create a web application for example - https://github.com/Azure-Samples/communication-services-web-calling-tutorial Now I would like to add a feature, that is would it be possible to check if anyone is in…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,978 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2023-08-16T07:53:49.62+00:00
Saif 0 Reputation points
edited a comment 2024-07-05T10:25:51.9733333+00:00
Rudra Thakkar 0 Reputation points
1 answer

i added my custom doimain in email communication service, and when i am trying to connect it to communication service, that domain is not shown in dropdown even though domain is verified

Firstly i created a email communication service and whitelisted the domain by adding MX record and TXT then created communication service and trying to add domain in domain section where in dropdown i am not able to find verified domain in backend…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-03T08:50:51.76+00:00
Prathik shetty 0 Reputation points
answered 2024-07-05T09:32:40.19+00:00
SnehaAgrawal-MSFT 21,426 Reputation points
3 answers

ACS: Can not purchase number

HI I tried to purchase my first number on ACS it gives me error after placing order Order failed. Unexpected error while purchasing phone numbers. ]1

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2021-07-12T21:31:36.747+00:00
brian-hutchison 6 Reputation points
answered 2024-07-04T15:58:48.0033333+00:00
SaumelAlejandro-4681 0 Reputation points
1 answer One of the answers was accepted by the question author.

Does Azure communication service support mute-all functionality in the present SDK?

Wanted to check if mute-all functionality is provided by calling sdk in released state? or still it is in public preview.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-04T05:18:18.5766667+00:00
Sharma, Ritika 100 Reputation points
accepted 2024-07-04T08:20:20.9433333+00:00
Sharma, Ritika 100 Reputation points
1 answer One of the answers was accepted by the question author.

Azure communication service does not support speaker enumeration in iPhone Safari.

ACS app does not provide speaker enumeration in iPhone Safari browser. What is the workaround to resolve this?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-02T05:15:55.2833333+00:00
Sharma, Ritika 100 Reputation points
commented 2024-07-04T06:55:01.0166667+00:00
ajkuma 25,791 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

Unable to verify domain for email. TXT record was added to DNS.

https://video2.skills-academy.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains?pivots=platform-azp#configure-sender-authentication-for-custom-domain I am trying to follow the document above to configure email for my domain. …

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-23T22:08:08.47+00:00
Sam Wheat 401 Reputation points
accepted 2024-07-03T18:29:50.0166667+00:00
Sam Wheat 401 Reputation points
0 answers

How to Play IVR after Receiving PSTN inbound call incommingcall Event

How to play IVR(Inbound call) in my scenario. I have a PSTN Number when customer call this Number I Received Incoming call Event via Webhook after this Event received I want to play the IVR to the caller(customer), Could you provide me a solution to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-03T07:55:43.02+00:00
Soundhar M 50 Reputation points
1 answer One of the answers was accepted by the question author.

Unsupported ACS video call in iPhone chrome browser

Azure communication services does not provide support on chrome in iPhones. What is the way to run the app in this environment?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-02T05:12:50.7166667+00:00
Sharma, Ritika 100 Reputation points
commented 2024-07-03T07:08:32.58+00:00
Sharma, Ritika 100 Reputation points
1 answer

RouterValue class Deserialize Issue for Azure Communication Service Job Router Java SDK

Describe the bug Hi, I am using Azure Communicaton Service Job Router Java SDK, when I tried to create the router queue, store the queue id inside db and get the router queue via the queue id stored inside db, it hits deserialize issue for JobValue. I…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-25T08:48:24.9333333+00:00
Tong Jun Ng 0 Reputation points
edited a comment 2024-07-02T19:34:01.6366667+00:00
ajkuma 25,791 Reputation points Microsoft Employee
0 answers

error adding azure communication service to bot

When I try to add the azure communication service channel I get this error on screen after a few seconds. I have tried in different suscirptions and with different users and the result is the same. erroracs2.png

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
826 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-07-01T07:01:33.9066667+00:00
Jorge Rueda 5 Reputation points
commented 2024-07-02T08:48:07.23+00:00
Jorge Rueda 5 Reputation points
0 answers

Azure Email Communication Services delivery suppressed MailboxUnavailable while mailbox is reachable (SmtpStatusCode 550)

Some of the emails sent via Azure Email Communication Services were never delivered. The log file below (i changed to emails to foo@bar.be and foo2@bar2.be and domain to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-03-15T12:52:11.4666667+00:00
wstaelens 41 Reputation points
commented 2024-07-02T07:22:51.1333333+00:00
wstaelens 41 Reputation points
1 answer

EntraID Conditional Access policies for Azure Communication Services

What are the EntraID Conditional Access policies that can be utilized to manage access to Azure Communication Services (ACS)? According to the Azure security baseline, Conditional Access policies are not supported for ACS, but is it possible to provide…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,438 questions
asked 2024-07-01T13:30:55.3533333+00:00
Putninš Rauls 0 Reputation points
answered 2024-07-01T13:52:17.51+00:00
akinbade abiola 15,375 Reputation points
0 answers

Retrieving Email History and Engagement Data from Azure Communication Services

Dear Azure Support Team, I am seeking assistance with retrieving comprehensive email history and engagement data from Azure Communication Services. Specifically, I need to achieve the following: Email History Retrieval: Obtain a complete history of…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-28T04:36:38.71+00:00
Vimalraj S 0 Reputation points
commented 2024-07-01T06:22:19.3933333+00:00
Vimalraj S 0 Reputation points
1 answer

how can i use Asure communication service for video call api in React-Native ?

we have used Twilio for video service and want to migrate to Asure communication service, but I don't see any SDK for react-native. can you guide me.. how can i use this service in react-native?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-18T10:06:07.1433333+00:00
Sahil Saiyed 0 Reputation points
answered 2024-06-30T05:05:24.26+00:00
Vahid Ghafarpour 21,160 Reputation points
1 answer One of the answers was accepted by the question author.

Email smtp logs in Azure Communication Services

Does anyone know if it's possible to access the SMTP transaction logs for email delivery in Azure Communication Services? We currently channel our application emails through O365, but have had a couple of occasions recently where the email hasn't sent…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-27T15:59:19.81+00:00
Martin Clarke 20 Reputation points
commented 2024-06-29T08:45:25.65+00:00
Martin Clarke 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to use Azure Communication Service's IVR feature in VoIP calls

For my contact centre, I want to create an IVR for VoIP call queue selection. To do this, I utilise JobRouting to route the work to an available agent who can provide the necessary instructions and flow. Could you perhaps supply me with any…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-25T12:45:36.7033333+00:00
Soundhar M 50 Reputation points
accepted 2024-06-29T06:19:08.1166667+00:00
Soundhar M 50 Reputation points
1 answer

How can I import an image from local to my HTML script and utilize the script to send an email using Azure communication Email service via Python.

Hi, I'm working on automating email using Azure communication service, Email. I have a HTML script serving as an email body. I will trigger a python script to grab contents of HTML via python script. ex: <!DOCTYPE…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,034 questions
Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
1,245 questions
asked 2024-06-25T21:32:23.48+00:00
Srinivasulu, Pavan Kumar 0 Reputation points
answered 2024-06-28T22:06:14.4833333+00:00
Grmacjon-MSFT 17,886 Reputation points
1 answer

Azure Communication Service IVR

I am trying to create an IVR system for my contact center application using Azure Communication Services' PSTN inbound call service. I plan to use Job Routing for routing purposes. Could you provide guidance or options available for this setup?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-05T01:54:48.7433333+00:00
Soundhar M 50 Reputation points
commented 2024-06-28T03:37:24.93+00:00
SnehaAgrawal-MSFT 21,426 Reputation points
1 answer One of the answers was accepted by the question author.

Phone number management for Singapore (SMS feature)

My subscription has a billing address in Singapore, and according to the documentation, it does not support creating a phone number for SMS services. Is there a solution other than canceling the subscription and creating it with a different billing…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
asked 2024-06-21T08:44:04.5933333+00:00
Lam Bui Quang 20 Reputation points
accepted 2024-06-27T11:07:00.7033333+00:00
Lam Bui Quang 20 Reputation points
0 answers

Cannot createAgent in sdk com.azure.android:azure-communication-calling:2.9.0

Minimal steps to reproduce Open join-call-to-teams-meeting from source code https://github.com/Azure-Samples/communication-services-android-quickstarts using android-studio Generate my userToken and replace it in the source code Change sdk in gradle…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
848 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,208 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
286 questions
asked 2024-06-26T07:33:21.5866667+00:00
Hoang Nguyen 0 Reputation points
commented 2024-06-27T04:26:46.2733333+00:00
Hoang Nguyen 0 Reputation points