Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,929 questions
1 answer
Cannot Access Authenticator App
Deleted app and redownloaded it, I'm trying to access my security info and my computer will send me a 2-digit number, but it does not allow me to type it in. It doesn't give me the option to.
asked 2024-06-28T19:45:13.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Schlenk, Audrey
0
Reputation points
answered 2024-06-29T00:21:53.8933333+00:00
Devarajan M
0
Reputation points
0 answers
Keep getting "Complete setup" pop up from Microsoft Authenticator when trying to autofill passwords
As per numerous other posts after reinstalling ios on my phone and manually reinstalling all of the apps, authenticator can "see" my usernames and passwords stored in it but it refused to AUTOFILL into Safari or apps like it used to. Can this…
asked 2024-06-28T16:19:29.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joe Svec
0
Reputation points
commented 2024-06-28T23:53:11.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carlos Chiari
0
Reputation points
2 answers
Unable to Receive Code When Signing In to Microsoft Account
I am unable to receive a code to my phone when trying to sign in to my Microsoft account. I have tried deleting and reinstalling my computer as well as resetting it and reinstalling Office 365, but I am still unable to access my account. I am hoping to…
asked 2024-06-28T19:58:39.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Fred Taylor
0
Reputation points
commented 2024-06-28T22:05:16.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 34%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Joel Durand
0
Reputation points
0 answers
Request - Access control for Outlook and other O365 apps
Request - Access control for Outlook and other O365 apps New Company IT Policy has been rolled out and as a part of complaince proper access control mechanisms need to be brought in O365. Granting mobile access only to few user accounts. Restricting…
asked 2024-06-26T05:03:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tamil Selvan M
5
Reputation points
commented 2024-06-28T21:50:51.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tembo, Joe
0
Reputation points
0 answers
"Solicitud denegada, Se envió una solicitud de verificación de identidad a su dispositivo móvil, pero la denegó"
Intento iniciar sesión en mi cuenta de Microsoft y me pide códigos de autenticacion, me manda un código para ingresar en la app de authenticator, sin embargo, cambia al instante y me aparece una pantalla que dice "Solicitud denegada, Se envió una…
asked 2024-06-28T18:14:38.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Santiago Muñoz
0
Reputation points
asked 2024-06-28T18:14:38.5266667+00:00
Santiago Muñoz
0
Reputation points
1 answer
How do I turn off the authenticator requirement on accounts?
I am having SO much trouble with microsoft authenticator connecting to my device and I want to remove the requirement from all accounts. I manage a team of older folks who are reluctant to download it and not tech savvy. I consider myself to be fair in…
asked 2024-01-17T19:23:25.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
ANNEKE JOHNSON
0
Reputation points
edited a comment 2024-06-28T18:10:58.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Thaddeus Haines
0
Reputation points
4 answers
Keep getting complete setup pop up when trying to autofill passwords
Hi please help this is driving me crazy i have deleted reinstalled, restarted phone, signed into everything possible and I still get this pop up when trying to autofill my passwords from Authenticator. I just got a new iPhone 15 pro, transferred…
asked 2024-06-13T13:01:21.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Gray
55
Reputation points
commented 2024-06-28T16:16:03.9633333+00:00
Joe Svec
0
Reputation points
0 answers
Initiate OneDrive Sign in prompt
Using MFA in Server 2022, OneDrive starts at sign-in but fails due to MFA requirement and sits in system tray with a Red X. User is required to right-click and select Sign-in Would like to know what command or script code could be run to call whatever…
asked 2024-06-28T14:15:43.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michael Norton
0
Reputation points
asked 2024-06-28T14:15:43.76+00:00
Michael Norton
0
Reputation points
0 answers
Got Hacked. Hacker installed Authenticator app
My phone got hacked. The hacker downloaded Authenticator app cause I received text messages with codes from Microsoft. I changed password and downloaded Authenticator app too. Can the hacker still have access too? How can Microsoft disable the hackers…
asked 2024-06-17T16:30:19.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nora Aguilar
0
Reputation points
commented 2024-06-28T13:47:17.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Hooper
0
Reputation points
1 answer
I can not use the Authenticator any more
Hi. I had to switch smartphones (iPhone) because my old one was not working any more. I restored the iCloud Backup but now I am unable to use the Authenticator to confirm my login attempt. I am writing this post from another MS account I have. I am the…
asked 2024-06-20T09:59:35.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bürckner
35
Reputation points
commented 2024-06-28T09:49:37.03+00:00
Daniel Bürckner
35
Reputation points
1 answer
Can I authenticate myself with an OTP code using the Remote Desktop app?
I work for an organisation that uses RDP when logging in from a remote location. After signing in with the credentials, a notification from the Microsoft Authenticator app is pushed to my phone to verify the log in attempt. In the microsoft security…
asked 2024-06-27T08:42:06.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abel Provily
0
Reputation points
answered 2024-06-28T06:08:31.4433333+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
1 answer
Disable Microsoft Authenticator registration for users in a trusted network
Hi everyone, I set up a conditional access policy in which my users are not prompted for MFA with Microsoft Authenticator when login in a trusted network, meanwhile when they try to access cloud apps (such as Outlook, Teams and so on..) from an…
asked 2024-06-26T11:14:05.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cataldo Ferrante
0
Reputation points
commented 2024-06-28T04:46:53.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT
15,586
Reputation points Microsoft Employee
3 answers
One of the answers was accepted by the question author.
Microsoft account needed to access my certification
Hello, I forgot my Microsoft account which i passed the certification with. I have to access to my certification. When i tried to link it with a new account i couldn't find the Access Code anywhere ( i didn't receive it with the MC ID). Could you…
asked 2024-06-25T19:01:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 73%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anass samiri
20
Reputation points
commented 2024-06-28T01:24:26.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yanhong Liu
4,420
Reputation points Microsoft Vendor
1 answer
Is Azure MFA Server on prem is getting deprecated on 30th of Sept'2024 or there has been any extension
Is Azure MFA Server on prem is getting deprecated on 30th of Sept'2024 or there has been any extension
asked 2024-06-26T04:54:27.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 91%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Deepak Bhardwaj (Health)
0
Reputation points
commented 2024-06-28T01:16:59.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vlad Costa
705
Reputation points
2 answers
Microsoft Autofill will never sync passwords
We have been using authenticator/autofill for at least a year, however, for the last 6 months it will not sync passwords, ever. We have it installed on Android and 2 x WIndows applications and they will never sync. We sync, and it completes, yet new…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 33%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
10 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
asked 2022-11-16T23:33:11.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fyp.Perez
196
Reputation points
commented 2024-06-27T21:52:08.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Estela Diaz
0
Reputation points
1 answer
How change the authenticator app from 8digits to six
Need to know how to change my authenticator app from 8 digits to six digits. Can someone help please?
asked 2024-06-27T19:08:42.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Beth Koester
5
Reputation points
answered 2024-06-27T19:37:51.5333333+00:00
Vahid Ghafarpour
20,170
Reputation points
10 answers
Autofill not working for Microsoft Authenticator for iPadOS
I've used MS Authenticator for 2FA and as a password manager for many years with it installed on my iPhone and regular use through Edge on Windows PC. I'm setting up a new iPad; I've installed MS Authenticator app and signed in using my outlook account…
asked 2024-06-12T14:16:33.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Marcus Kirkness
200
Reputation points
commented 2024-06-27T15:31:07.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 51%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Radoslaw Dutkiewicz
30
Reputation points
0 answers
Unable to autofill with Microsoft Authenticator
Hi, I'm currently experiencing an issue with the Microsoft Authenticator app, where when I attempt to autofill a username/password, I receive a message saying I need to sign in with my Microsoft Account to sync my passwords, however opening the app…
asked 2024-06-25T11:59:37.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
ttechyluke
75
Reputation points
commented 2024-06-27T15:28:07.9933333+00:00
Radoslaw Dutkiewicz
30
Reputation points
0 answers
Authenticator app causing log in issue
I am having trouble, like the other thousand complaints, on signing in to my account because I didnt have the authenticator app set up and now it requires it to sign in. Ridiculously, the two methods to choose from both use the authenticator app. To set…
asked 2024-06-27T07:06:43.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniel Curchin
5
Reputation points
commented 2024-06-27T15:25:13.4066667+00:00
Radoslaw Dutkiewicz
30
Reputation points