Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,938 questions
4 answers
Keep getting complete setup pop up when trying to autofill passwords
Hi please help this is driving me crazy i have deleted reinstalled, restarted phone, signed into everything possible and I still get this pop up when trying to autofill my passwords from Authenticator. I just got a new iPhone 15 pro, transferred…
asked 2024-06-13T13:01:21.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Gray
60
Reputation points
commented 2024-06-28T16:16:03.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joe Svec
40
Reputation points
0 answers
Initiate OneDrive Sign in prompt
Using MFA in Server 2022, OneDrive starts at sign-in but fails due to MFA requirement and sits in system tray with a Red X. User is required to right-click and select Sign-in Would like to know what command or script code could be run to call whatever…
asked 2024-06-28T14:15:43.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michael Norton
0
Reputation points
asked 2024-06-28T14:15:43.76+00:00
Michael Norton
0
Reputation points
0 answers
Got Hacked. Hacker installed Authenticator app
My phone got hacked. The hacker downloaded Authenticator app cause I received text messages with codes from Microsoft. I changed password and downloaded Authenticator app too. Can the hacker still have access too? How can Microsoft disable the hackers…
asked 2024-06-17T16:30:19.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nora Aguilar
0
Reputation points
commented 2024-06-28T13:47:17.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Hooper
0
Reputation points
1 answer
I can not use the Authenticator any more
Hi. I had to switch smartphones (iPhone) because my old one was not working any more. I restored the iCloud Backup but now I am unable to use the Authenticator to confirm my login attempt. I am writing this post from another MS account I have. I am the…
asked 2024-06-20T09:59:35.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bürckner
35
Reputation points
commented 2024-06-28T09:49:37.03+00:00
Daniel Bürckner
35
Reputation points
1 answer
Can I authenticate myself with an OTP code using the Remote Desktop app?
I work for an organisation that uses RDP when logging in from a remote location. After signing in with the credentials, a notification from the Microsoft Authenticator app is pushed to my phone to verify the log in attempt. In the microsoft security…
asked 2024-06-27T08:42:06.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abel Provily
0
Reputation points
answered 2024-06-28T06:08:31.4433333+00:00
Karlie Weng
15,916
Reputation points Microsoft Vendor
1 answer
Disable Microsoft Authenticator registration for users in a trusted network
Hi everyone, I set up a conditional access policy in which my users are not prompted for MFA with Microsoft Authenticator when login in a trusted network, meanwhile when they try to access cloud apps (such as Outlook, Teams and so on..) from an…
asked 2024-06-26T11:14:05.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cataldo Ferrante
0
Reputation points
commented 2024-06-28T04:46:53.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT
15,816
Reputation points Microsoft Employee
3 answers
One of the answers was accepted by the question author.
Microsoft account needed to access my certification
Hello, I forgot my Microsoft account which i passed the certification with. I have to access to my certification. When i tried to link it with a new account i couldn't find the Access Code anywhere ( i didn't receive it with the MC ID). Could you…
asked 2024-06-25T19:01:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 73%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anass samiri
20
Reputation points
commented 2024-06-28T01:24:26.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yanhong Liu
4,495
Reputation points Microsoft Vendor
1 answer
Is Azure MFA Server on prem is getting deprecated on 30th of Sept'2024 or there has been any extension
Is Azure MFA Server on prem is getting deprecated on 30th of Sept'2024 or there has been any extension
asked 2024-06-26T04:54:27.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 91%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Deepak Bhardwaj (Health)
0
Reputation points
commented 2024-06-28T01:16:59.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vlad Costa
780
Reputation points
2 answers
Microsoft Autofill will never sync passwords
We have been using authenticator/autofill for at least a year, however, for the last 6 months it will not sync passwords, ever. We have it installed on Android and 2 x WIndows applications and they will never sync. We sync, and it completes, yet new…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 33%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
10 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
asked 2022-11-16T23:33:11.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fyp.Perez
196
Reputation points
commented 2024-06-27T21:52:08.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Estela Diaz
0
Reputation points
1 answer
How change the authenticator app from 8digits to six
Need to know how to change my authenticator app from 8 digits to six digits. Can someone help please?
asked 2024-06-27T19:08:42.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Beth Koester
5
Reputation points
answered 2024-06-27T19:37:51.5333333+00:00
Vahid Ghafarpour
20,475
Reputation points
0 answers
Unable to autofill with Microsoft Authenticator
Hi, I'm currently experiencing an issue with the Microsoft Authenticator app, where when I attempt to autofill a username/password, I receive a message saying I need to sign in with my Microsoft Account to sync my passwords, however opening the app…
asked 2024-06-25T11:59:37.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
ttechyluke
75
Reputation points
commented 2024-06-27T15:28:07.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 51%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Radoslaw Dutkiewicz
40
Reputation points
0 answers
Authenticator app causing log in issue
I am having trouble, like the other thousand complaints, on signing in to my account because I didnt have the authenticator app set up and now it requires it to sign in. Ridiculously, the two methods to choose from both use the authenticator app. To set…
asked 2024-06-27T07:06:43.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniel Curchin
5
Reputation points
commented 2024-06-27T15:25:13.4066667+00:00
Radoslaw Dutkiewicz
40
Reputation points
0 answers
Authenticator keeps opening 2 different Edge browser tabs with 2 requests at first startup
Good afternoon, I am experiencing a problem where every morning ONLY at first startup, when I try to connect through my VPN. It standardly opens 2 different Edge browser windows with 2 authenticator requests. I always have to guess which one the right…
asked 2024-06-27T13:56:12.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ruben Spoelstra - NCore
0
Reputation points
asked 2024-06-27T13:56:12.4366667+00:00
Ruben Spoelstra - NCore
0
Reputation points
0 answers
Need the steps to change my authenticator app from an 8 digit code number to a six digit code number.
Can you please provide the steps to change my authenticator app code from 8 digits to 6 digits? Thank you.
asked 2024-06-27T12:40:43.7333333+00:00
Beth Koester
5
Reputation points
asked 2024-06-27T12:40:43.7333333+00:00
Beth Koester
5
Reputation points
0 answers
How to reschedule AZ-900 exam
I want to reschedule My AZ-900 exam, would you help me to do it?.
asked 2024-06-27T12:35:26.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 28.999999999999996%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Likitha Reddy Ganta
0
Reputation points
asked 2024-06-27T12:35:26.77+00:00
Likitha Reddy Ganta
0
Reputation points
1 answer
Requiero activar authenticator en celular nuevo
Buen día requiero acceder a mi cuenta de empresa y la autenticación anterior la tengo en un teléfono al que no tengo como ingresar,requiero activar mi cuenta en este nuevo celular que tengo que hacer es urgente
asked 2024-06-25T18:00:08.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 69%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
eliana murillo cordoba
0
Reputation points
answered 2024-06-27T09:56:29.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 44%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Claudia Dos Santos Haz (CONCENTRIX CORPORATION)
930
Reputation points Microsoft Vendor
1 answer
problema com microsoft authenticator
olá, estou com problemas com o microsoft authenticator com minha conta roblox ao tentar redefinir senha ou entrar com minha conta em outro dispositivo ele solicita o codigo de verificação de duas etapas porem não tenho mas minha conta do roblox no app…
asked 2024-06-25T16:52:18.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pedro Silveira
0
Reputation points
answered 2024-06-27T09:54:10.79+00:00
Claudia Dos Santos Haz (CONCENTRIX CORPORATION)
930
Reputation points Microsoft Vendor
0 answers
Authenticator is disabled but 1 user is forced to use it anyway
We are a small non-profit organization, we do not have the possibility to use MFA for the moment, so we disabled the forced authenticator move from MS. Since this morning, we have 1 user that is forced to use a code from the outlook mobile app. An app…
asked 2024-06-27T09:52:31.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nicolas Simon
0
Reputation points
asked 2024-06-27T09:52:31.6+00:00
Nicolas Simon
0
Reputation points
1 answer
why do multiple users show disabled mfa, but are still prompted for mfa?
I have conditional access policies setup, that enforce Mfa for most users, and users are being prompted for Mfa as required. But in the Admin Center all of the users show a disabled status. Please explain why this is happening .. and how…
asked 2023-08-29T20:28:34.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 60%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bedford, Jeana X
0
Reputation points
commented 2024-06-27T08:48:07.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Radiolontra
136
Reputation points