Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,191 questions
3 answers
One of the answers was accepted by the question author.
How to sign in to my microsoft with my authenticator app not working properly
I have trouble signing in to my microsoft work account in all of my devices. After inputing the password, they request for an either code from authenticator or to approve it using my auyhenticator app, however all my authenticator apps require me to…
Microsoft 365
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,938 questions
Windows 365 Business
Windows 365 Business
A Microsoft cloud operating system.
429 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,057 questions
asked 2024-06-24T10:54:13.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lrdc
45
Reputation points
edited the question 2024-06-27T05:54:42.79+00:00
Emi Zhang-MSFT
23,271
Reputation points Microsoft Vendor
0 answers
How do I make authenticator work after latest update?
When I try logging in to any app or website that I use microsoft authenticator with, it says: "sign in using your microsoft account to sync your saved passwords across devices and fill them automatically on sites and apps." I am already…
asked 2024-06-26T20:36:20.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 32%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
cindy glick
15
Reputation points
asked 2024-06-26T20:36:20.6433333+00:00
cindy glick
15
Reputation points
1 answer
Signing in to this device requires a password on your account. Visit https://account.live.com/ResetPassword.aspx to add a password to your account. After adding a password, come back to sign in to this device.
I'm using passwordless and MS Authenticator app with toannguyen.it@outlook.com and enabled backup with toan-nd@outlook.com (verify a/c is paul-nd@outlook.com). I just removed MS Auth app this morning, and reinstalled it with toan-nd@outlook.com. I tried…
asked 2023-06-08T14:09:19.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 24%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Nguyen
10
Reputation points
commented 2024-06-26T20:30:53.1433333+00:00
cindy glick
15
Reputation points
0 answers
Microsoft Authenticator won’t initiate codes
I recently had my phone stolen out of my work truck and had to purchase a new phone. On my new phone I installed the Authenticator app and selected a work account and logged in via my email. (Same email used on the prior phones app) it will not produce a…
asked 2024-06-26T17:45:27.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Landon Hall
5
Reputation points
asked 2024-06-26T17:45:27.8766667+00:00
Landon Hall
5
Reputation points
7 answers
I've lost access to Microsoft authenticator app
Hi I've lost access to my Microsoft authenticator app after resetting my phone and now every sign in options (for microsoft 365 cloud pc) are related to the app. I can't log in to my account for removing MFA and I'm the only user of that. I've…
asked 2022-03-19T06:48:37.887+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
javad jaberi
51
Reputation points
commented 2024-06-26T15:10:53.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 57.99999999999999%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Agraj Varshney
0
Reputation points
1 answer
Can’t authenticate with new phone.
I recently got a new phone. I’m logged into the Authenticator app on it, but I’m not receiving any kind of notifications or codes to actually allow me to log into anything. I’m currently unable to get into any work related account.
asked 2024-06-26T13:47:17.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 36%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rani Brink
0
Reputation points
answered 2024-06-26T13:50:52.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
akinbade abiola
6,420
Reputation points
0 answers
I’m unable to setup passkey on my iPhone 14 to allow MFA
I’m attempting to setup Passkey on my IPhone 14. I’ve verified all of the prerequisites, but it fails each attempt.
asked 2024-06-26T13:40:16.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Devaughn Whitaker
0
Reputation points Microsoft Employee
asked 2024-06-26T13:40:16.2066667+00:00
Devaughn Whitaker
0
Reputation points Microsoft Employee
0 answers
Can't get into my work account with the authentication app
I'm trying to sign in to my work email. They asked me to use my authentication app, but I have a new phone so I'm not signed in to it. Every time I try, it signs me in. It says that I have to use the authentication app, which I don't have or am not…
asked 2024-06-25T22:52:49.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
ford thunstrom
15
Reputation points
commented 2024-06-26T13:36:47.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
joicy gabriele
0
Reputation points
0 answers
Unable to use authenticator app for log in
I’ve just recently got a new phone so I’m trying to log into my university email which requires authentication. Every time I open authenticator I have to then authenticate my email on there but the pop up doesn’t show for me to type my number into it so…
asked 2024-06-26T13:19:34.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 4%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ingram, Hannah
0
Reputation points
asked 2024-06-26T13:19:34.1333333+00:00
Ingram, Hannah
0
Reputation points
0 answers
Contact me please
Unfortunately, I've been working with microsoft for more than two months to get access to my admin center. I don't know the password from the authenticator and this is the only way to log in. I can't access my ms teams, mail etc right now. While I do pay…
asked 2024-06-26T11:47:23.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 4%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
irma koepon
0
Reputation points
asked 2024-06-26T11:47:23.32+00:00
irma koepon
0
Reputation points
1 answer
Microsoft Authenticator Android: Change of login e-mail address of my Microsoft account
I would like to change my email address for logging in to my Microsoft account, as people are trying to log in to my Microsoft account too often (according to recent activity). So far, all attempts have failed because the wrong password was used.…
asked 2024-06-26T07:40:25.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 83%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM7%3C/text%3E%3C/svg%3E)
MM2024-7913
0
Reputation points
answered 2024-06-26T07:56:18.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
ALI Mrehach
5
Reputation points
0 answers
Transferring Microsoft Authenticator between iPhones
Is there a way to transfer Microsoft Authenticator from an older iPhone to a new one without losing any information? I am encountering a problem where my iCloud storage is full, and the transfer is not working.
asked 2024-06-26T04:56:02.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrew Kan
0
Reputation points
asked 2024-06-26T04:56:02.02+00:00
Andrew Kan
0
Reputation points
0 answers
i have a business O365 account login required MFA from a lost device
I have a business O365 account that has purchased O365 license for a year. Today when i try to login, it required a MFA code from Microsoft Authenticator. However the device that is with Microsoft Authenticator has lost. We only have 1 admin user…
asked 2024-06-26T03:16:26.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELY%3C/text%3E%3C/svg%3E)
Liu Yung Peng
0
Reputation points
edited the question 2024-06-26T03:18:45.4866667+00:00
Liu Yung Peng
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft authentication app
Currently, we're using this method where users log in to Teams or Outlook on their device by entering a code displayed in the device login window into the Authenticator app. Is there an alternative method where users can simply generate a code from their…
asked 2024-06-25T04:40:09.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vishnu Anand
65
Reputation points
accepted 2024-06-26T01:53:08.2366667+00:00
Vishnu Anand
65
Reputation points
0 answers
Recuperar codigos no guardados en la nube
Hola, es posible recuperar los codigos que tenia en microsoft authenticator?, el problema surge porque no los tenia guardado en la nube y cambie de movil porque el otro se daño, alli en microsoft authenticator estan los codigos de algunas aplicaciones…
asked 2024-06-25T21:33:17.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 7.000000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Leider David
0
Reputation points
asked 2024-06-25T21:33:17.5933333+00:00
Leider David
0
Reputation points
1 answer
probleme authenticator
bonjour, je suis concerné par le problème ci-dessous : code à 8 chiffres au lieu de 6. je suis désolé d’apprendre que vous rencontrez des problèmes avec l’application Microsoft Authenticator. Il semble que d’autres utilisateurs aient rencontré un…
asked 2024-06-25T17:38:14.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
kevin derrien
0
Reputation points
answered 2024-06-25T17:57:55.8+00:00
Danish Gul Khattak
335
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft authenticator does not show up the code and Im the only admin in Microsoft 365 business.
Hi, I have tried to login into my business email and I have microsoft authenticator app. It shows that enter the code displayed in the Microsoft Authenticator app on your mobile device. However, I did not receive any code and I have done all…
asked 2024-06-10T15:41:54.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jesse Peltola
25
Reputation points
accepted 2024-06-25T14:30:56.6233333+00:00
Jesse Peltola
25
Reputation points
0 answers
Unable to login to work account after device setup on Comp Portal
Hello, I recently rejoined a firm and I am having trouble signing into my Teams and Outlook with my work account. I successfully setup my device and I was able to setup Company Portal and MS Authenticator. When I try to sign into Teams, I get redirected…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,449 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,938 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,297 questions
Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
201 questions
asked 2024-06-19T15:33:16.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Karen Nguyen
0
Reputation points
commented 2024-06-25T14:20:58.8633333+00:00
Karen Nguyen
0
Reputation points
3 answers
Unable to access admin Microsoft 365 account after name change due to Microsoft Authenticator conflict
I'm the sole administrator of a small business, and I recently changed the name of my Exchange account. Since then, I've been unable to log in due to a conflict with the Microsoft Authenticator app. The app is no longer recognizing the account, and I'm…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I cannot log in to my Microsoft work account since its requesting for a code or an approval from my authenticator app, however all my authenticator apps also require me to sign in first and also requesting for a code or approval from that same app
I cannot log in to my Microsoft work account since its requesting for a code or an approval from my authenticator app, however all my authenticator apps also require me to sign in first and also requesting for a code or approval from that same…