Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,608 questions
1 answer
How to recover back up code
I accidentally deleted Instagram account on Microsoft authenticator app and I have lost backup code in my old phone I need to access my Instagram account I need back up code can authenticator send it to me on my email please help
asked 2024-08-30T15:42:37.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jeah Quadri
0
Reputation points
answered 2024-08-30T16:24:15.4833333+00:00
Sumit Dhiman
581
Reputation points
0 answers
Trouble Using Microsoft Authenticator on Old Smart Phone
I am having an issue using the Microsoft Authenticator app on my older model smartphone. Despite having a Microsoft 360 account, I cannot access various platforms (e.g., Norton, SBA.gov, etc.) because the codes provided by the Authenticator app are not…
asked 2024-08-30T14:53:02.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bettye M. Walker
5
Reputation points
asked 2024-08-30T14:53:02.96+00:00
Bettye M. Walker
5
Reputation points
1 answer
Users receiving blank "Stay signed in to all your apps" dialogue
We have been seeing an increasing number of users who are receiving this message when authenticating to the AVD environment. User opens the AVD client (remote desktop; v 1.2.4582.0 (x64), get prompted to MFA, they get the number, approve it, then the…
Office
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A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,589 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,608 questions
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,516 questions
asked 2023-09-25T14:50:17.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jumpin Jimmy
15
Reputation points
commented 2024-08-30T14:25:29.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kevin Jagiella
0
Reputation points
1 answer
Microsoft Authenticator login requires a code from Microsoft Authenticator
Hello, As the title suggests, I have a problem with my Microsoft Authenticator login. I have recently upgraded from an older phone to my current new one because the lower half of the screen of the old one stopped working and I no longer am able to log…
asked 2024-08-30T09:45:04.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 76%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Marko Gutovic
30
Reputation points
commented 2024-08-30T13:57:58.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Luis Miguel Herranz Molina
5
Reputation points
0 answers
Unable to Access Business Account After Authenticator Issue"
Unfortunately, my business account was removed from the authenticator app, and when I attempt to fill out the recovery form, I receive a message saying that my account does not exist. Despite trying several solutions, I have been unable to regain access.…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Formatted Phone and Cannot access the Global Admin account since I need 2 step authentication and I have no backup
I formatted my phone and lost the Microsoft authenticator app for my Global Admin account and there is no backup available. Now I need to access my account but I need to authenticate since the ‘2 step authentication’ is set up. I still have my email…
asked 2024-08-26T07:22:30.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 28.000000000000004%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Samuel Wango
15
Reputation points
edited a comment 2024-08-30T13:08:32.0466667+00:00
Samuel Wango
15
Reputation points
2 answers
my school changes my resrouces tentant
recently, I uses school email for learning databrick, now my school changed the tenant, I cant connect with my databrick resource using this account (with the upgrade subscription). I try to delete the subscription and deactive the account but I cant…
asked 2024-08-29T11:08:36.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Huỳnh Thiện Nam
0
Reputation points
answered 2024-08-30T08:54:18.9733333+00:00
Emi Zhang-MSFT
24,521
Reputation points Microsoft Vendor
1 answer
How to change the pin on microsft authenticator
How to change the pin on microsft authenticator??
asked 2021-11-08T19:34:08.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
roberto colicci
1
Reputation point
commented 2024-08-30T08:04:55.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 16%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER7%3C/text%3E%3C/svg%3E)
RichardM-7608
0
Reputation points
0 answers
Login screen does not show tenant, thus unable to know which authenticator code to use
Hello, I have Microsoft login account which I use in multiple tentants (in other tenants as a guest account). When I try to login to some Azure resources (ADF, Portal), the login screen asks for Authenticator app code (number). But I have different auth.…
asked 2024-08-30T07:50:43.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 79%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dušan Kratochvíl
0
Reputation points
asked 2024-08-30T07:50:43.37+00:00
Dušan Kratochvíl
0
Reputation points
1 answer
Unable to receive Authenticator code in app
Hello, I am unable to login into teams since I'm not getting Authenticator code in my Microsoft Authenticator app. I've already added to the Teams and Microsoft365 account is enabled. Any suggestions would be highly appreciated to solve this issue.
Microsoft 365
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Microsoft Teams
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,608 questions
Microsoft Intune Security
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411 questions
Microsoft Intune
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asked 2024-08-23T14:40:23.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 90%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tahreem A
0
Reputation points
commented 2024-08-30T05:00:41.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robin Sheng-MSFT
2,650
Reputation points Microsoft Vendor
1 answer
What is the best course of action to implement passwordless for hybrid joined devices?
I have reviewed the official documentation, but I am uncertain about the best way to set up passwordless authentication for Windows and MacOS devices that are connected to an on-premises Active Directory. The challenge is that users are connected to both…
asked 2024-08-21T15:56:19.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Adalfarus Adalfarus
0
Reputation points
commented 2024-08-30T04:58:58.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Navya
9,565
Reputation points Microsoft Vendor
3 answers
One of the answers was accepted by the question author.
How do I login without the authenticator or a phone number?
Allow me to ask: Can you still sign into your account in https://account.microsoft.com/ ? NO When did you change/update your phone number on your account? I DID NOT UPDATE BUT MY AUTHENTICATOR APP RESET AND LOST ALL INFORMATION I would like to know…
asked 2024-08-23T02:43:19.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 20%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charles Singh
20
Reputation points
accepted 2024-08-30T04:22:42.13+00:00
Charles Singh
20
Reputation points
3 answers
Cannot Remove Greyed Out Work/School Account from MS Authenticator App
I have 3 accounts that are greyed out in my MS Authenticator App. I cannot remove them from the app or Android account settings. No matter what I try, in the Android (accounts) settings, the "Work Account" disappears for a moment and returns.…
asked 2024-03-23T15:05:43.9566667+00:00
James-Anthony
40
Reputation points
answered 2024-08-30T01:30:38.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Henry Le
5
Reputation points
0 answers
Managing Multiple M365 Administrator Accounts with Microsoft Authenticator
Hello Tech Community, I am looking for some advice on how to efficiently manage and back up multiple M365 Administrator accounts using the Microsoft Authenticator app. As an IT Support professional working with multiple clients, I have a dedicated Global…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
0 answers
Cant get my Microsoft Authenticator back up
I had to completely restart my phone, and i'm trying to restore my Authenticator from the backup, but its not letting me, it keeps on saying its not backed up and to use another personal account when I only have one personal account. I know it should…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Is the Microsoft Entra ID Free plan for life?
I want to link my Azure DevOps organization with Microsoft Entra ID but I would like to know if the free Microsoft Entra ID plan is for life or on the contrary it has expiration in 30 days, I am also not clear about the benefits, this includes MFA or you…
asked 2024-08-29T14:13:11.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 91%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Julian Steven Molina Campos
100
Reputation points
accepted 2024-08-29T16:08:45.44+00:00
Julian Steven Molina Campos
100
Reputation points
0 answers
Microsoft authenticator is showing passwords for hundreds of users. Some of which do not belong to our tenant
Microsoft Authenticator is showing passwords from hundreds of users. Some of which are not even part of our company. Typical of Microsoft to leak passwords to the world, but this one is a big issue. Any suggestions or fixes ? I would hate to have all our…
asked 2024-08-29T15:06:48.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robin Ganderton
41
Reputation points
asked 2024-08-29T15:06:48.5766667+00:00
Robin Ganderton
41
Reputation points
0 answers
Cómo recuperar acceso a las cuentas de Authenticator
Tengo la cuenta de Instagram con la verificación de dos pasos con Microsoft Authenticator, por error se me borro de la app, ahora cuando intento acceder a mi cuenta de Instagram me pide el código de verificación al cual ya no tengo acceso
asked 2024-08-29T11:53:38.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tatiana Pérez Mira
5
Reputation points
asked 2024-08-29T11:53:38.3833333+00:00
Tatiana Pérez Mira
5
Reputation points
1 answer
I'm trying to log into my school email address and it's not letting me -
I'm trying to log into my school email address and it's not letting me - saying theres a problem verifying my account. It will pop up with the prompt screen for the authenticator app and then it will go away and won't let me verify via phone, text, or…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Authenticator access issues to Microsoft Azure Portal
Tenemos un usuario administrador para acceder a la administración del Portal de Azure y desde hace dos semanas, cada vez que alguno de los 3 usuarios accede con dicho usuario al portal, pide la autenticación de microsoft authenticator para que valide el…
asked 2024-08-29T06:59:01.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gestor Recursos Bionline
5
Reputation points
asked 2024-08-29T06:59:01.6433333+00:00
Gestor Recursos Bionline
5
Reputation points