I've locked myself out of my account please help
Hello, Thank you in advance for your help. I've locked myself out of my account. I can login using my email and I can reset my password but I keep getting stuck at the stage where I have to enter the code from authenticator, which I cannot access. Can…

Does anyone know whats happened to the "Upload" feature for linked SharePoint/OneDrive folders on MOBILE browsers when using the "Copy Link" option (not "Share")
Issue: When sharing a link to someone using the "copy link" option with full edit permissions (so sign in not needed), users accessing the repository via a mobile browser (iPhone/Android) were previously able to "upload" to the folder…
How to replace the account administrator
I have attempted to login to my account to change my password. Microsoft tells me I haven't got authorisation to do so and an email has been sent to the organizations Administrator who no longer works within the organisation. How do I replace the…

Archiving SharePoint List Items with Lookup Fields
Hello everyone, I’m working on a project where I need to archive a SharePoint list, and I’m running into some challenges with capturing data from lookup columns effectively. I’m looking for suggestions or best practices from others who have tackled this…
RealTimeData server for Excel - Security issue
When "Require Application Add-ins to be signed" and "Disable notification or unsigned add-ins (code will remain disabled)" are enabled in Trusted Center, RealTimeData server link's displays #N/A in the Excel sheet. To solve this…
Problem that i cannot open excel files directly with double clicks of mouse.
When I double-click Excel files on Windows, I get a message saying: "Cannot access the file. Try one of the following." The files won’t open, but if I open Excel.exe first and then load the files manually, they open and edit…
Issues with .xlsm Files and Macros After Uploading to OneDrive
Hello everyone! There have been persistent issues with .xlsm documents that contain macros/VBA after uploading them to OneDrive. A function was added in VBA to update the last modified date of the workbook: Function LastModifiedDate() As String …
Does the LTSC licence require an internet connection?
Hello everyone, I am interested in the LTSC licence. I was wondering if this license requires internet connection during installation. I would also like to know if from time to time, a license confirmation message appears that involves connecting to the…
Word.exe keeps crashing unexpectedly
My computer keeps crashing unexpectedly with Word during use. The error message is as follows. I’ve tried to repair and reinstall it, but neither solution has fixed the issue. Office 2016 windows 10 22H2 错误应用程序名称: WINWORD.EXE,版本: 16.0.4266.1001,时间戳:…
Get spurious message "You can't add object etc" while creating word document
Message - Warning Flag - "You can't add object while creating word document"
address book isn't updated automatically in outlook web or app.
when make an update with user address book ( Job title ) from 365 admin center it take 24 hours to update in outlook web and around 4 to 7 days to update in outlook app
A user which is added to a call queue is not getting calls notification. Others in the call queue are able to see the incoming call.
We have an existing call queue and has recently added a new user to the call queue. However, user is not getting incoming call from the call queue. Others in the call queue are able to see the incoming call. We then added a test account to the call queue…
After installing my MS LTSC Professional Plus 2024, when i try to activate over the internet it reports that product key has already been used, but this is my first installation
After installing my MS LTSC Professional Plus 2024, when i try to activate over the internet it reports that product key has already been used, but this is my first installation
Office Script - Not working "Oops Something went wrong. An unxepected error..."
Hello, is there a particular reason why the code editor is not working? The office script has been enabled in the SharePoint Admin Center as instructed, but it is still not working. I have attached the screenshot. I would appreciate any help.
In MacOS, how move OneDrive to an external drive?
In MacOS, I need to move OneDrive to an external SSD drive. The Mac is a Mac mini and the drive is located in a permanent hub connected to the desktop. The Mac is running MacOS 15.3 I did follow the procedure but there is no synchronization. SSD drive is…
Entra ID to redirect to external IdP login page using the same domain as my Entra verified domain
Hello, I have an Entra ID verified domain "test.com", also I have the same "test.com" domain in on-prem environment. my IdP is open text access manager. I want to get my users authenticated via my IdP instead of Entra. As far as I…
Automatic Download Office 365 Deployment Tool
Hi, we had a PowerShell Script that automatically download the newest Office 365 Deployment Tool and then download the newest Office 365 Sources. We need this to deploy Offline Office 365 to thousands of PCs. The URL to download the Deployment Kit didn't…
OneDrive embed function error [This item won't load right now] [embedservererror.aspx]
Hello, I have been having an issue with OneDrive's embed function, which I use to embed pictures on my website. About two months ago, the embedded pictures stopped loading and on OneDrive, the sidebar instead shows the below: And when I try to open the…
Creating an Azure Free Account: We’re unable to validate your phone number
Good day! I am from the Philippines and I am trying to create a free Azure Account, but I'm faced with the problem: "We’re unable to validate your phone number." I have already tried going to the Help + support to submit a ticket, but it seems…
OneDrive shortcuts and multiple tenants
Hi, we have two tenants (due to migration) and users are currently present in both. Let's call them Tenant A (target) and Tenant B (source). We want users in Tenant A to access a SharePoint site document library in Tenant B via One Drive shortcut. A…