Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,954 questions
0 answers
Unable to use authenticator app for log in
I’ve just recently got a new phone so I’m trying to log into my university email which requires authentication. Every time I open authenticator I have to then authenticate my email on there but the pop up doesn’t show for me to type my number into it so…
asked 2024-06-26T13:19:34.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 4%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ingram, Hannah
0
Reputation points
asked 2024-06-26T13:19:34.1333333+00:00
Ingram, Hannah
0
Reputation points
0 answers
Contact me please
Unfortunately, I've been working with microsoft for more than two months to get access to my admin center. I don't know the password from the authenticator and this is the only way to log in. I can't access my ms teams, mail etc right now. While I do pay…
asked 2024-06-26T11:47:23.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 4%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
irma koepon
0
Reputation points
asked 2024-06-26T11:47:23.32+00:00
irma koepon
0
Reputation points
1 answer
Microsoft Authenticator Android: Change of login e-mail address of my Microsoft account
I would like to change my email address for logging in to my Microsoft account, as people are trying to log in to my Microsoft account too often (according to recent activity). So far, all attempts have failed because the wrong password was used.…
asked 2024-06-26T07:40:25.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 83%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM7%3C/text%3E%3C/svg%3E)
MM2024-7913
0
Reputation points
answered 2024-06-26T07:56:18.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
ALI Mrehach
5
Reputation points
0 answers
Transferring Microsoft Authenticator between iPhones
Is there a way to transfer Microsoft Authenticator from an older iPhone to a new one without losing any information? I am encountering a problem where my iCloud storage is full, and the transfer is not working.
asked 2024-06-26T04:56:02.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 38%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrew Kan
0
Reputation points
asked 2024-06-26T04:56:02.02+00:00
Andrew Kan
0
Reputation points
0 answers
i have a business O365 account login required MFA from a lost device
I have a business O365 account that has purchased O365 license for a year. Today when i try to login, it required a MFA code from Microsoft Authenticator. However the device that is with Microsoft Authenticator has lost. We only have 1 admin user…
asked 2024-06-26T03:16:26.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELY%3C/text%3E%3C/svg%3E)
Liu Yung Peng
0
Reputation points
edited the question 2024-06-26T03:18:45.4866667+00:00
Liu Yung Peng
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft authentication app
Currently, we're using this method where users log in to Teams or Outlook on their device by entering a code displayed in the device login window into the Authenticator app. Is there an alternative method where users can simply generate a code from their…
asked 2024-06-25T04:40:09.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vishnu Anand
65
Reputation points
accepted 2024-06-26T01:53:08.2366667+00:00
Vishnu Anand
65
Reputation points
0 answers
Recuperar codigos no guardados en la nube
Hola, es posible recuperar los codigos que tenia en microsoft authenticator?, el problema surge porque no los tenia guardado en la nube y cambie de movil porque el otro se daño, alli en microsoft authenticator estan los codigos de algunas aplicaciones…
asked 2024-06-25T21:33:17.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 7.000000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Leider David
0
Reputation points
asked 2024-06-25T21:33:17.5933333+00:00
Leider David
0
Reputation points
1 answer
probleme authenticator
bonjour, je suis concerné par le problème ci-dessous : code à 8 chiffres au lieu de 6. je suis désolé d’apprendre que vous rencontrez des problèmes avec l’application Microsoft Authenticator. Il semble que d’autres utilisateurs aient rencontré un…
asked 2024-06-25T17:38:14.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
kevin derrien
0
Reputation points
answered 2024-06-25T17:57:55.8+00:00
Danish Gul Khattak
335
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft authenticator does not show up the code and Im the only admin in Microsoft 365 business.
Hi, I have tried to login into my business email and I have microsoft authenticator app. It shows that enter the code displayed in the Microsoft Authenticator app on your mobile device. However, I did not receive any code and I have done all…
asked 2024-06-10T15:41:54.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jesse Peltola
25
Reputation points
accepted 2024-06-25T14:30:56.6233333+00:00
Jesse Peltola
25
Reputation points
0 answers
Unable to login to work account after device setup on Comp Portal
Hello, I recently rejoined a firm and I am having trouble signing into my Teams and Outlook with my work account. I successfully setup my device and I was able to setup Company Portal and MS Authenticator. When I try to sign into Teams, I get redirected…
Microsoft Teams
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Microsoft Authenticator
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A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,954 questions
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asked 2024-06-19T15:33:16.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Karen Nguyen
0
Reputation points
commented 2024-06-25T14:20:58.8633333+00:00
Karen Nguyen
0
Reputation points
3 answers
Unable to access admin Microsoft 365 account after name change due to Microsoft Authenticator conflict
I'm the sole administrator of a small business, and I recently changed the name of my Exchange account. Since then, I've been unable to log in due to a conflict with the Microsoft Authenticator app. The app is no longer recognizing the account, and I'm…
1 answer
One of the answers was accepted by the question author.
I cannot log in to my Microsoft work account since its requesting for a code or an approval from my authenticator app, however all my authenticator apps also require me to sign in first and also requesting for a code or approval from that same app
I cannot log in to my Microsoft work account since its requesting for a code or an approval from my authenticator app, however all my authenticator apps also require me to sign in first and also requesting for a code or approval from that same…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
How can I recover my Azure account?
I have been locked out of my Azure account. Recently I created my azure account with my microsoft user. However, it was behaving strangely and I had to reset the authenticator app. I thought that resetting my microsoft user authenticator app would be…
asked 2024-06-21T04:33:34.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Diego Eugenio Páez Martínez
0
Reputation points
answered 2024-06-25T09:51:30.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 44%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Claudia Dos Santos Haz (CONCENTRIX CORPORATION)
930
Reputation points Microsoft Vendor
0 answers
只能登录一个个人账户吗？新设备如何恢复？
只能登录一个个人账户吗？换手机的话新设备如何恢复？旧设备损坏无法 使用 数据也无法迁移
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
1 answer
error code 500121 on my school account?
no matter what i do cannot get my school account logged in on my auth app. have googled and tried every video error code 500121 is all error i get.
Microsoft Teams
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asked 2024-06-24T18:33:20.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
estelle damster
5
Reputation points
commented 2024-06-25T06:10:19.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT
50,106
Reputation points Microsoft Vendor
4 answers
PLEASE SOMEONE HELP ME
Can i restart or set up again the Authentication app?? Theres any i can do to open my microsoft account without code or something?? So this is happen, my account is already logged in to the authentication app, I'm about to open my school account on their…
Microsoft Teams
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A Microsoft customizable chat-based workspace.
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A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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asked 2024-06-20T16:13:43.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Wirona
0
Reputation points
commented 2024-06-25T05:37:14.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT
16,046
Reputation points Microsoft Employee
0 answers
Authenticator App issues
I have recently used the Authenticator App after having my email account compromised. I have since had to delete my email account and there are several apps that were affected as well. One app for instance, when I want to change the security settings…
asked 2024-06-25T04:20:01.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 19%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Michelle Van Gilder
0
Reputation points
asked 2024-06-25T04:20:01.47+00:00
Michelle Van Gilder
0
Reputation points
1 answer
Authenticator not linked to Admin Account
I am trying to log into my very small business admin account, but the 2FA keeps sending me to Authenticator, which doesn't seemed to be synced for the Microsoft admin account. I am in a vicious circle of trying to fix it, but can't because everywhere I…
asked 2024-06-07T17:43:22.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Steven @Pulse Management
5
Reputation points
commented 2024-06-24T20:17:09.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CM123
0
Reputation points
2 answers
Unable to log into authenticator
I recently was signed out of work email on my works account since getting a new phone. I tried to log back in and it required authenticator. However, with getting a new phone I also had to go set up my authenticator. When trying to add my work account…
asked 2024-04-07T11:43:17.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 78%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hannah Fraser
25
Reputation points
answered 2024-06-24T17:24:41.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 61%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Carmen Alarcon
0
Reputation points
3 answers
Microsoft authenticator cannot access account Office 365 buisness
I accidentally deleted my Microsoft authenticator app without backing up and now can't get in to mine business account. I've tried contacting support on your website but I can't access it as I can't log into the account. I have also tried the phone…
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1,432 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,954 questions
asked 2024-06-24T11:26:25.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Admir Filipovic
5
Reputation points
answered 2024-06-24T14:25:19.49+00:00
Admir Filipovic
5
Reputation points