845 questions with Azure Communication Services tags

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1 answer One of the answers was accepted by the question author.

Azure Communication Service Email Send Rate limit

I tried to send 100+ email which led to ACS throwing a 429 error. I paused the function app for more than an hour to allow the limit to recover, but after resuming, it only sent 4-5 emails and throwing the 429 error again. and we are sending these events…

Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
4,889 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-29T04:50:05.2733333+00:00
87592231 85 Reputation points
accepted 2024-08-30T04:20:18.47+00:00
87592231 85 Reputation points
0 answers

Azure Communication Services - Spotlight in group call

Our application uses Azure Communication Services group calls for videoconferencing. The implementation uses Spotlight to toggle between video feeds that participants see. As of Friday 8/16/24 (at least this is when we discovered the issue) our use of…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-19T14:17:26.5566667+00:00
Michael Griffith 0 Reputation points
commented 2024-08-29T18:38:04.5433333+00:00
Grmacjon-MSFT 17,886 Reputation points
0 answers

How can I fix the issues with Mail from addresses where I am unable to add or delete the users

How can I fix the issues with Mail from addresses where I am unable to add or delete the users The only email Id I can see id the Donotreply Its not getting changed Please assist I have attached the screen shot

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-29T10:17:48.16+00:00
haffezz khan 0 Reputation points
0 answers

Azure Email DNS config issue

Hi, I would like to ask for help to deal with the issue of Azure DNS config with Email service custom domain. So when I tried to add a custom domain, the DKIM and DKIM2 cannot be validated. My custom domain always appear in the suffix of CNAME record,…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-26T18:41:15.2966667+00:00
user x 0 Reputation points
edited the question 2024-08-26T21:02:27.6133333+00:00
ChaitanyaNaykodi-MSFT 25,841 Reputation points Microsoft Employee
1 answer

callsUpdate event not firing

Hi all, I was wondering how the callsUpdated event for the TeamsCallAgent worked in azure-communication-common. I tried subscribing for the event on the teamsCallAgent, in the same way that you can for the incomingCall event, but it never triggers. Not…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,203 questions
asked 2024-05-06T10:01:09.2433333+00:00
Jeroen H 40 Reputation points
edited a comment 2024-08-26T10:41:35.79+00:00
Jeroen H 40 Reputation points
2 answers One of the answers was accepted by the question author.

How to get the Connection String from the Email Communication Service Resource

Hello, I have created an Email Communication Service Resource. I need the Connection String (API Key) to use in my program to send email to the users. However, I could not find the Connection String. Please help me locate Connection String (API Key /…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-03-13T10:37:25.4066667+00:00
Dr. Ramkumar R 25 Reputation points
answered 2024-08-23T01:43:45.3966667+00:00
Nigel Stratton 5 Reputation points
4 answers One of the answers was accepted by the question author.

I am trying to create a Communication Service but the status has stayed at "accepted".

I created a Communication Service. The service now appears under the resource group located in Australia East but the status is "Accepted" and never changes to "Creating", "Succeeded" or "Failed". There are no…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-18T07:23:43.7833333+00:00
Bob Rogers 35 Reputation points
commented 2024-08-21T10:32:45.44+00:00
Bob Rogers 35 Reputation points
0 answers

No ringing in headset or interminittently getting ringing when dialing numbers

Hi Support, We have been asked to find out why the phone ringing when making a call via the PTSN API is used to make a call is silent, they are using chrome browser, normally is works (rings like when making a call on a regular phone) but it seems to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-12T12:01:30.3566667+00:00
Paul Thomson 0 Reputation points
commented 2024-08-20T13:29:17.6733333+00:00
SnehaAgrawal-MSFT 21,346 Reputation points
1 answer

Need information about Email User Engagement operational logs

Hi I am exploring about the properties we get with Email User Engagement operational logs in Azure Communication Services. Do they provide information about the user's location where the email sent by ACS was viewed or clicked? Is there a way to get a…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-12T09:37:49.03+00:00
Ridhi Jain 1 Reputation point
answered 2024-08-17T04:28:29.8566667+00:00
SnehaAgrawal-MSFT 21,346 Reputation points
0 answers

How do you fix "4009: Message is rejected by Microsoft Entitlement System." when sending a SMS

Whenever I go to send a SMS it just rejects it with this message. I tried searching around but it seems to be pretty rare. I tried changing the body of the text but no matter what I do it just rejects it by some entitlement system. What's wrong with…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,171 questions
asked 2024-08-16T16:33:51.32+00:00
Don Morgan 0 Reputation points
edited a comment 2024-08-16T18:32:34.5033333+00:00
Don Morgan 0 Reputation points
0 answers

Why I'm not able to create Community service access token through API?

Hello Azure team, Recently I'm trying to create a video call app and I have used this ready made code for iOs: https://github.com/Azure-Samples/communication-services-ios-calling-hero/tree/main/AzureCalling My question is following: I'm not able to…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-14T18:00:30.55+00:00
kaushik patel 0 Reputation points
edited the question 2024-08-16T05:27:40.2066667+00:00
Givary-MSFT 32,311 Reputation points Microsoft Employee
0 answers

Why? In Job Routing worker Automatically inactive during working time

I am working on Contact centre project we use Job Routing for maintain Agent Availability but the worker is automatically inactive so the offer not issued how to resolve it?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-14T10:35:34.9866667+00:00
Soundhar M 50 Reputation points
edited a comment 2024-08-16T01:19:16.0133333+00:00
brtrach-MSFT 16,121 Reputation points Microsoft Employee
1 answer

Cannot see my domains from Email Service when I try to connect email domains

From My Azure Communication Services I'm trying to Connect my email domains, so that I can test the email service. Even though I have 2 custom domains inside my Email Service that are fully verified, I cannot see them in the drop down. I've attached a…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-01-11T17:49:03.3366667+00:00
Marian Toader 0 Reputation points
commented 2024-08-14T06:20:05.18+00:00
Henrik Paldán 0 Reputation points
1 answer

Issue in connecting cognitive service to communication

I am trying to connect azure cognitive service to communication service. Followed the tutorial in mic learn for the process. I have subscribed a phone number in communication service resource, created a webhook link. Any calls made to the number is…

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
1,674 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
790 questions
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
2,782 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,367 questions
asked 2024-06-16T12:29:02.3433333+00:00
Laxmiprasad Putta 0 Reputation points
answered 2024-08-12T16:43:03.89+00:00
Richard Reukema (Phx) 20 Reputation points
1 answer

Why Azure Communication Service does not redirect my calls?

I am trying to redirect calls using Azure Communication Service. I am using an Azure number to simulate an IVR, and I have enabled the make/receive calls feature. I have written code using Azure functions to answer calls, handle events, and recognize…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-07T17:46:55.66+00:00
Anonymous
answered 2024-08-12T05:16:21.5266667+00:00
SnehaAgrawal-MSFT 21,346 Reputation points
1 answer

email headers are http encoded

When sending email through Azure Communication Services (either via the rest endpoint or smtp), oneclick unsubscribe headers are being http encoded. Please let me know if there is a way to ensure these headers are set correctly ? Date: Tue, 25 Jun…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-06-25T20:08:44.8466667+00:00
Neil Baleva 15 Reputation points
edited a comment 2024-08-09T19:07:50.56+00:00
Andres Jacobo 0 Reputation points
0 answers

Why Azure Communication Service is not redirecting my calls?

I am trying to redirect calls using Azure Communication Service. I am using an Azure number to simulate an IVR, and I have enabled the make/receive calls feature. I have written code using Azure functions to answer calls, handle events, and recognize…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,171 questions
asked 2024-08-07T17:45:44.07+00:00
Anonymous
commented 2024-08-09T13:32:12.3266667+00:00
SnehaAgrawal-MSFT 21,346 Reputation points
1 answer

Not able to get a phone Number with Communication Services in Indian Region.

I want to add a OTP verification service in my application. for which I am using Communication services of azure but when I create a resource with Indian region , I get this when I try to get a phone number : Your current subscription is not eligible…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-08-08T18:00:49.26+00:00
Aaush 0 Reputation points
answered 2024-08-09T05:50:40.9+00:00
SnehaAgrawal-MSFT 21,346 Reputation points
2 answers One of the answers was accepted by the question author.

Can we associate multiple domains to an Azure Communication Service?

I'm trying to see if I can associate multiple email domains to the same Azure Communication Service to be able to send emails from either one. Is this possible?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2023-06-14T12:29:00.96+00:00
Muriuki, Levi M 266 Reputation points
edited a comment 2024-08-07T17:08:08.7133333+00:00
Martin Neo 0 Reputation points
2 answers

Azure Communications redirect incoming call goes to busy signal

I have an Azure toll free number I am using to send SMS messages and when this number receives a phone call I want it to redirect to another number that we own outside of Azure.   I have hooked up an azure function to trigger through the event grid on…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
asked 2024-02-09T21:14:13.2466667+00:00
Matt Teiken 15 Reputation points
edited a comment 2024-08-07T16:50:30.34+00:00
Paria 0 Reputation points